Support Services Clerk (Contract - 6 mths)

Position Summary

Reporting to the Manager of Program Support, the Support Services Clerk provides clerical support to the Family andIncome Stability Department. The Support Services Clerk uses Microsoft Office Suite to prepare letters in addition tosending and distributing faxes and photocopying. The Support Services Clerk also creates files, schedules meetings,client appointments, takes minutes, maintains records and databases, and compiles and generates reports and statisticsas mandated. They must demonstrate the Corporate Customer Service standards by promptly and professionally assisting all agency personnel and the general public on the phone and at reception.

Qualifications

• Applicants are required to have successfully completed a Secondary School Diploma or equivalent plus one-yearpost-secondary training in office administration or other relevant program from a recognized public post-secondary institution.
• Relevant Microsoft Office Suite and computer skills are required.
• Applicants must have the ability to design correspondence and communication materials.
• Previous related clerical experience with demonstrated organizational, analytical, and decision-making skills aswell as initiative and attention to detail is a requirement.
• Strong communication and interpersonal skills both on the telephone and face-to-face with an ability to copewith the stress of multiple demands and meeting simultaneous deadlines are essential for success in this position.
• Knowledge on operating and maintaining a custom-tailored client filing system.
• Ability to operate and maintain a variety of office equipment as required, including relevant computer systemsand software.
• Vulnerable Sector Check indicating a positive clearance.
• Other duties as assigned.

This role is based onsite at the Ontario Works Office in Brantford and requires daily in-person attendance.

As a condition of employment, proof of current and valid certificate(s) and/or educational qualifications will be required.

What We Offer

The City of Brantford is an equal opportunity employer that values equity, diversity and inclusion. At the City of Brantford, people are our priority. #TeamBrantford employees are our most valuable resource and we believe it's important to offer a competitive total rewards package.

Paid training and professional development, the flexibility to work from home in some positions and wellness and work life balance are just some of the great things the City of Brantford has to offer. When you work with us, you'll know you're doing important work that matters and helps build a better Brantford. Come grow with us.

Learn more about working for the City of Brantford