Senior Manager, Training & Development

Job Description Location:

Toronto, Winnipeg

Division:

IGM Human Resources

Referral Level:

Level 1

Reports to:

AVP Training & Development

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset‑management partner for Canadian financial advisors and their clients.

Position

The Training & Learning department oversees the development, maintenance and delivery of learning solutions and programs for IGM which includes Financial Advisors and Directors coast to coast. Our promise is to have the best trained Financial Advisors in the industry that consistently delivers the best outcome to our clients.

The Senior Manager, Training & Development will implement, deliver, maintain, and measure learning solutions and programs. This includes responsibility for creating and delivering on time learning solutions that align to the IGM Strategic Framework, close performance gaps and appeal to a diverse group of learners, including remote learners. This role requires regular work with our Distribution Leadership Team and internal subject matter experts.

Responsibilities:

Manages the implementation of the assigned portfolio program offering.

Researches industry and regulatory trends in programming.

Consults with assigned business partner and SME(s) on learning needs/requirements, identify performance or skill gaps recommend and develop solutions.

Partners closely with distribution leaders to develop strategies and action plans for new program offerings.

Manages program curriculums, learning outcomes and reporting metrics.

Develops segmented streams to support internal, external and industry hires.

Develops operational policies related to programs of responsibility.

Trains and coaches field leadership on program execution.

Oversees the production of content and communication for program portfolio.

Manages projects to ensure timely delivery of programs, tools and resources.

Qualifications:

7+ years of experience with communications, learning delivery, program implementation, change management principles, preferably in the Financial Services Industry.

Completion of a post-secondary degree in Adult Education; Business Administration; or related field.

Strong oral and written communication skills with the ability to influence stakeholders and SMEs.

Ability to conduct training needs analysis, interpret and communicate the data and deliver solutions to address the gaps.

Ability to adapt to changes in the work environment; juggle and manage competing tasks and demands; and deal with frequent change, delays or unexpected events.

Presentation experience.

Knowledge of instructional design methodology.

Intermediate to advanced proficiency with the Microsoft Office Suite and knowledge of a Learning Management System.

Bilingual (French-English) is an asset.

The expected annual base salary range for this role is

87,000 -124,500 , which is determined based on skills, knowledge and experience and geographic location. In addition to base salary, this role is eligible for annual short-term incentive, health and well-being benefits, retirement and savings plan, paid time off and career development.

Benefits

Competitive compensation and recognition: competitive base salary, performance-weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component.

Employee benefits and insurance: competitive health and dental coverage, flexible plan for you and your family and short-term & long-term disability plans.

Retirement savings programs: voluntary group RRSP enrolment with employer matching component.

Work life balance: paid volunteer days, competitive time off including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements.

Inclusive culture and diversity: living our core values: Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).

IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

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