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First National
IT Support Specialist in Helpdesk ServicesFirst National • Winnipeg, Canada
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IT Support Specialist in Helpdesk Services

IT Support Specialist in Helpdesk Services

First National • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Join First National as an IT Support Specialist focused on delivering exceptional helpdesk services. You'll be responsible for resolving hardware and software requests promptly and effectively.

As a key player reporting to the Supervisor, you will provide timely support to both on-site and remote employees. Key tasks include addressing issues with Windows operating systems, assisting new hires with account setups, and collaborating with various teams for technology implementation. Updating technical documentation will also be part of your responsibilities.

Key Responsibilities: • Provide efficient helpdesk support to users • Troubleshoot hardware and software issues • Set up accounts and configurations for new hires • Manage print server and document tracking • Partner with teams to introduce new technologies

Requirements: • 3+ years in desktop/laptop support roles • Strong skills in Microsoft Office and Windows • Effective problem-solving and analytical abilities • Ability to communicate clearly and concisely • Self-motivated teamwork and independent skills

Engage in a dynamic environment at First National, where your IT skills will make a significant impact. #J-18808-Ljbffr
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IT Support Specialist in Helpdesk Services • Winnipeg, Canada

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