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Vision33
Cloud Experience Manager in Eastern CanadaVision33 • Winnipeg, Canada
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Cloud Experience Manager in Eastern Canada

Cloud Experience Manager in Eastern Canada

Vision33 • Winnipeg, Canada
4 days ago
Job type
  • Full-time
  • Permanent
Job description
Elevate cloud service delivery as a Cloud Experience Manager with Vision33 in Eastern Canada, focusing on client success and efficient go-live processes. You'll orchestrate full delivery experiences, ensuring clarity and quality throughout.

This full-time, permanent role involves leading a dedicated team to deliver cloud solutions across North America and the United Kingdom. Your leadership will enhance customer experience while ensuring adherence to established standards for SLA compliance. You will be pivotal in aligning commercial commitments with operational execution, driving seamless transitions from delivery to production.

Key Responsibilities: • Own the full cloud delivery and go-live experience • Ensure readiness through validation and documentation standards • Align delivery with commercial commitments and expectations • Coordinate across sales, engineering, and operations • Oversee SLA performance and address service risks

Requirements: • Experience in cloud or technology service delivery • Proven background in implementation and onboarding • Strong people leadership skills, including coaching • Familiarity with Azure or AWS cloud quoting tools • Ability to support NA and UK stakeholders across time zones

Lead effective cloud delivery that cultivates high customer trust and timely communication. #J-18808-Ljbffr
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Cloud Experience Manager in Eastern Canada • Winnipeg, Canada

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