The Opportunity
As a key member of the Wajax team the Parts & Service Clerk is responsible for providing a high level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties.
The Role
• Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts.
• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
• Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales.
• Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods.
• Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders for accuracy of parts and modifies as needed.
• Picks stock for customers as required; receives and inputs stock using electronic systems.
• Produces accurate, timely and efficient documentation of all transactions within the parts team.
• Daily shipping & receiving
• Handle emergency orders
• Stock orders
• Inter branch transfers
• Service-Processing and issuing various invoices, purchase orders and warranty claims, tracking and reporting on department attendance, and assisting with payroll and bookkeeping responsibilities.
The Candidate
• Previous parts experience and asset.
• Functional written and verbal communication skills.
• Computer knowledge
• Proven ability to work effectively with others.
• A valid Driver’s License.
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
Parts Representative • Kitchener, ON, CA
Job Title: Customer Service Representative.The Customer Service Representative is responsible for taking incoming calls from customers, taking customer orders, answering questions and resolving cus... Show more
Classification: Full-Time, Immediate Hire.Guelph Kia is proud to be part of the AutoCanada dealership network, the largest Canadian‑owned and publicly traded automotive dealer group operating in Ca... Show more
Drive sales success as a Sales Development Representative with D2L, focusing on innovative eLearning products.This role is a chance to excel in customer relationships and lead generation within the... Show more
Sales Representative – Geothermal / Clean Energy / HVAC / Heat Pumps.Evolved Thermal Energy is a fast‑growing, family‑owned distributor of geothermal and air source heat pump systems serving Ontari... Show more
As a Sales Representative at Bluewater Energy, you will guide homeowners and business owners through their renewable energy journey with a consultative, trust-first approach.You will identify clien... Show more
Travaillez au cœur du service à la clientèle et aidez les clients à trouver les appareils, technologies et forfaits qui répondent à leurs besoins de connectivité, à la maison comme sur la route.Évo... Show more
Drive warehouse efficiency with Patterson in the Material Handler position.Engage in vital inventory and safety tasks while operating in a dynamic distribution environment.Kane Veterinary Supplies ... Show more
Manufacturing and Distribution Manager.On behalf of Home Hardware, Prime Management Group Inc.Manufacturing and Distribution Manager for the BeautiTone Paint and Home Products operation located in ... Show more
Become a Fixed Operations Leader and enhance dealership service and parts performance.This pivotal role focuses on maintaining profitability while ensuring top-tier customer experiences.As a Fixed ... Show more
Includes monthly bonus, which can earn the role up to $55,000 - salary structure to be discussed at interview).AutoCanada is the largest Canadian owned and publicly traded automotive dealer group o... Show more
Saltsman Dr, Cambridge, ON N3H 4R7, Canada.Posted Friday, July 17, 2026 at 7:00 AM.North America’s leading partner in HVAC solutions and unrivalled service.We are a dynamic, progressive and innovat... Show more
Assist customers to quote and order parts correctly; quote follow up, and troubleshoot any product issues by phone, email and in person.Work with vendors, customers and the warehouse team to facili... Show more
PepsiCo is a leading global food and beverage company, recognized by our broad portfolio of powerful brands including Lay's, Doritos, Tostitos, Pepsi, Aquafina, Quaker and Gatorade to name a few.Pe... Show more
Wabtec Company in Cambridge, Ontario, offers custom design and truck‑body manufacturing and upfitting of utility, service, construction, railway and other custom truck bodies.Our environmentally‑fr... Show more
Become a Material Handler at RC722329 in Cambridge, ON, working part-time to support freight operations.Engage in loading, unloading, and sorting freight effectively.RC722329 is hiring Material Han... Show more
In this role there are a number of different functions which support the production and delivery of our product to the customer.Shipping and receiving, servicing lines with materials and preparing ... Show more
Join a top-tier Canadian company as a Parts Coordinator in Guelph, ON.This role is centered on parts management and shipping operations within a successful foodservice equipment provider.You will h... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Become a Logistics and Stock Management Associate at Aramark, focusing on inbound stock processing and order preparation for inmate delivery.This dynamic role emphasizes inventory control and equip... Show more
Director of People and Operations.Student nutrition initiatives continue to grow across Waterloo Region, increasing the importance of efficient warehouse operations, reliable procurement practices,... Show more
