Change Management Analyst - HYBRID

Join a major digital transformation initiative as an Organizational Change Management Analyst with our Edmonton client for an initial long-term contract. This role is a central part of the OPGT Systems Modernization project, where you will help transition multiple disconnected systems into a single, integrated digital regulatory platform. If you enjoy mastering new information quickly and helping internal staff and external users navigate large-scale process changes, this is an excellent opportunity to make a tangible impact on a high-profile modernization effort.

Advantages
• Work on a high-visibility digital transformation project that modernizes how regulatory systems operate.
• Engage with a diverse group of stakeholders ranging from executive leadership to technical end users.
• Collaborate within a project environment that values continuous improvement and data-driven insights.
• Gain experience supporting multiple system releases within a complex organizational framework.
• Contribute to the successful adoption of new business processes and modern ways of working.

Responsibilities
• Develop and execute internal and external change management strategies across various system releases.
• Create and manage communication materials and key messages tailored for different stakeholder groups.
• Monitor user feedback and adoption metrics to address resistance and ensure a smooth transition.
• Identify gaps in training and readiness to implement targeted interventions where they are needed most.
• Lead post-release analysis to assess user experience and the overall impact of the new system.
• Convert stakeholder insights into actionable plans that support long-term system adoption.
• Partner with project teams to ensure change activities stay aligned with technical release schedules.

Qualifications
• Bachelor degree in a related field along with a valid PROSCI or CCMP certification.
• Five years of experience creating change deliverables such as impact assessments and training plans.
• Five years of experience drafting business and technical documentation for diverse audiences.
• Five years of experience delivering presentations and communications to management and executive sponsors.
• Proven ability to handle multiple tasks and initiatives simultaneously under strict project timelines.

Summary
This is a unique chance to guide an organization through a significant technological shift while ensuring that users feel supported and informed every step of the way. If you have a passion for change management and a track record of driving successful system adoption, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

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