Summary of responsibilities:
The Manager, IT Build and Change Delivery is accountable for executing approved change across CATSA’s IT systems and services. The role leads delivery teams responsible for designing, building, configuring, integrating, testing and deploying solutions aligned with IT priorities and plans. The Manager, IT Build and Change Delivery performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
Successful completion of a college diploma or university degree with specialization in computer science, information technology, information management, or another specialty relevant to the duties of the position.
A minimum of six (6) years of experience in progressive Information Technology roles with focus on change management and project delivery
A minimum of three (3) years of experience leading teams.
Significant experience in IT delivery or solution implementation in a complex enterprise environment.
Strong understanding of enterprise IT environments (applications, integrations, infrastructure, Cloud)
Demonstrated leadership of multi project delivery portfolios.
Strong oversight and people management techniques to ensure deliverables remain on target.
Strong track record of delivering technology changes into production environments.
Experience providing advice and recommendations to senior management.
Knowledge of and experience in contract and budget management.
This position is best suited to individuals with the following skills and abilities:
Ability to troubleshoot and problem solve creatively.
Ability to apply risk-based decision making
Client service orientation.
Ability to multi-task and prioritize, strong organizational skills.
Ability to work well in a team environment.
Ability to lead and motivate teams; engage others and articulate goals.
Ability to influence and negotiate with others.
Tact and diplomacy.
Ability to clearly articulate and defend one’s position.
Strong communication skills, both orally and written.
Valuable skills include:
Experience in a client service role; communicating value, creating awareness and understanding and promoting engagement.
Specific work requirements:
Language Profile: CBCC;
Ability to obtain and maintain a Secret security clearance; and
Be a Canadian citizen or permanent resident.
Manager, IT Build and Change Delivery • Ottawa
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