Spécialiste du contrôle financier

We are seeking a detail-oriented and analytical ASO Financial Control Specialist to support financial analysis, control reporting, and data validation within a highly system-dependent environment. In this role, you will play a critical part in ensuring data integrity, identifying discrepancies early, and supporting efforts to improve billing accuracy and audit readiness.

You will collaborate closely with Operations and IT teams to investigate issues, perform root-cause analysis, and help reduce reliance on manual corrections through process improvements.

Position Responsibilities:

• Manage and maintain key control reports for AFT, Claims Clearing, Deposits and Receivables.

• Perform ongoing financial reconciliations to ensure data accuracy and completeness

• Validate data integrity across systems and reporting outputs

• Identify missing, duplicated, or misapplied transactions through regular analysis

• Conduct Variance and trend analysis to detect inconsistencies and anomalies

• Investigate issues caused by system jobs, data gaps, or process inefficiencies

• Provide insight and recommendations to improve controls and reduce risk

Required Qualifications:

• 2-5 years of experience in a financial analyst or financial operations role

• Strong understanding of reconciliations, financial controls, and reporting

Preferred Qualifications:

• Advanced Excel skills (pivot tables, formulas; macros considered an asset)

• Experience in Group Benefits an asset

• Familiarity with systems such as Outlook, Manuconnect, V3locity, Clients II and ASO Billing system is considered an asset

• Strong analytical and problem-solving skills

• High attention to detail and strong follow-through

• Ability to manage multiple priorities and meet deadlines

• Process improvement mindset with a focus on efficiency

• Excellent organizational skills and documentation skills

• Strong communication skills with the ability to collaborate across teams

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$59,100.00 CAD - $98,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our .