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Super 8 Yellowknife
Front desk clerk, hotelSuper 8 Yellowknife • Yellowknife, NT, Canada
Front desk clerk, hotel

Front desk clerk, hotel

Super 8 Yellowknife • Yellowknife, NT, Canada
7 days ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year

Work setting

  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Screening questions

  • Are you authorized to work in Canada?

Employment terms options

  • Early morning

Employment terms options

  • Evening
  • Shift
  • Morning
  • Night
  • On call
  • Day
  • Weekend
  • Overtime available

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits
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Front desk clerk, hotel • Yellowknife, NT, Canada

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