Administrative Assistant II - Public Operations

Requisition #: 26/87 Job #: J0526-0060 Job Type: Casual Job Category: Administrative Support / Clerical Positions: 1 Posting Date: May 4, 2026 Closing Date: May 11, 2026 Salary/Wage: 28.73 - 34.29/Hour Location: 7 Chevigny St, St Albert
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About the City of St. Albert

Working at the City of St. Albert means joining a dedicated team that aims to deliver outstanding service to our vibrant community. We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to delivering exceptional services to our residents. We value collaboration, accountability, respect, and enjoyment in our work each day.

Job Details

The City of St. Albert is recruiting an individual to join our Public Operations department as an Administrative Assistant II. Reporting to the Office Administrator, this position will be responsible for providing a range of entry level administrative support, reception, and customer service to all members of department or as part of a front-line service provision to citizens.

Responsibilities

• Act as the first point of contact, handling a high volume of public inquiries primarily by phone with professionalism, confidence, and effective de‑escalation skills.
• Create and manage Customer Service Requests for all inquiries, maintain files, distribute department mail, and provide responsive administrative support to colleagues.
• Accurately process invoices, create purchase orders, verify expenditures, manage digital approval workflows, and support payroll and timesheet processing for Public Works union employees.
• Provide coverage for administrative staff as required, contributing to continuity of service through strong organization, time management, problem‑solving, and teamwork.

Qualifications

• High school diploma combined with 3 years of related experience. Preference will be given to candidates with experience in municipal government.
• Completion of, or working toward, a post secondary administrative certificate program (such as an Office Administration Certificate) is preferred.
• Knowledge of Protection of Privacy Act (POPA) and Access to Information Act (ATIA).
• Ability to interpret and apply a Collective Agreement for accurate time coding.
• Strong word and data processing skills using programs of the MS Office suite (Word, Excel, and Outlook primarily)
• Proven interpersonal and conflict resolution skills, with the ability to remain calm and effectively de-escalate tense or challenging situations.
• Strong time management and organization skills, with an ability to thrive in a fast-paced environment. Extensive working knowledge and proficiency using the Microsoft Office Suite programs.
• Familiarity with Public Works and/or Utilities operations is an asset.
• Equivalent combinations of experience and education may be considered.

Hours of Work

We offer schedule of up to 40 hours/week between the hours of 7:00 am – 4:00 pm. Hours worked will vary based on operational needs.

Compensation

• The salary ranges from $53,777.36 – $64,183.34 per year, including a comprehensive benefits package with a flexible spending account, pension plan, and accrued paid vacation starting at 3 weeks per year.
• Learn more about our benefits here: Employee Benefit Guide.
• Candidates not meeting the full qualifications may be considered for a development opportunity at a lower classification and salary.

Why You Should Work With Us

• Employees can purchase an annual Recreation Access Pass for $87 + tax, granting unlimited access to Servus Credit Union Place (excluding PLAYcare and registered programs), Fountain Park Recreation Centre, and Grosvenor Outdoor Pool.

Term

This position has an end date of December 31, 2026, with a possibility of an extension.

Conditions of Employment

• The successful candidate will be required to provide proof of educational and professional credentials.
• The successful applicant will be required to obtain a satisfactory police information check.
• Please note that the presence of charges or convictions does not automatically preclude an individual from being considered for employment. All findings will be reviewed and assessed in relation to the responsibilities and requirements of the position.

Application Information

• If you are interested in this opportunity, please submit a cover letter and resume via our City of St. Albert employment opportunities site stalbert.ca/employment. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.
• This competition may be used to fill future vacancies, at the same or lower classification level.

Closing Statement

We thank all applicants for their interest and effort in applying. Only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.

The City of St. Albert is committed to creating and fostering a diverse workforce where all are welcome and we find a common purpose and strength in our differences. All qualified candidates are encouraged to apply, including those from members of groups that are historically or continue to be underrepresented.

We respectfully acknowledge that we are on Treaty 6 territory, traditional lands of First Nations and Métis peoples. As treaty People, Indigenous and non-Indigenous, we share the responsibility for stewardship of this beautiful land.