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Senior Manager of Technical Projects at Leap ToolsLeap-Tools-Inc.-1 • Toronto, Canada
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Senior Manager of Technical Projects at Leap Tools

Senior Manager of Technical Projects at Leap Tools

Leap-Tools-Inc.-1 • Toronto, Canada
6 days ago
Job type
  • Full-time
Job description
Lead the technical lifecycle at Leap Tools as a Senior Manager of Technical Projects. Oversee onboarding, implementation, and project management while driving customer success globally.

In this pivotal role, you will manage technical delivery operations and ensure maximum value for our diverse clientele spanning Fortune 500 companies to local retailers. Your mission includes collaborating with engineering, product, sales, and customer success teams to address critical customer needs and enhance integrations. You will thrive in a fast-paced environment and operate at a deep technical level, guiding overall implementation strategy.

Key Responsibilities: • Execute vision for Professional Services and Technical Projects • Coordinate with Engineering and Product heads to enhance solutions • Support the entire customer journey from pre-sales to post-launch • Standardize onboarding methodologies for quality implementation • Manage a global, multilingual team ensuring high performance

Requirements: • 5+ years managing Technical Projects or Professional Services • Exceptional communication with clients and internal teams • Proven success in improving efficiency metrics • Understanding of web application implementations • Strong organizational development experience

Elevate your career and drive impactful technical outcomes with Leap Tools. #J-18808-Ljbffr
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Senior Manager of Technical Projects at Leap Tools • Toronto, Canada

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