Talent.com
TD
TD Insurance- Catastrophe Claims Advisor- Home & AutoTD • Toronto, Canada
No longer accepting applications
TD Insurance- Catastrophe Claims Advisor- Home & Auto

TD Insurance- Catastrophe Claims Advisor- Home & Auto

TD • Toronto, Canada
5 days ago
Job type
  • Full-time
Job description
Work Location Halifax, Nova Scotia, Canada

Hours 35 hours per week

Line of Business TD Insurance

Pay Details $56,400 - $79,700 CAD

Job Overview TD Insurance’s Catastrophe Claims Department supports customers immediately following catastrophic events such as fire, hail, tornado, and heavy rains. The Claims Advisor adjudicates claims, provides advice and support, and ensures customers feel fully supported during the most critical moments.

Key Responsibilities

Investigate, negotiate, and settle Residential and Auto Catastrophe claims.

Support customer claims from start to finish: open new claims, set up appraisals, assign contractors, generate financial transactions, and finalize settlements in a timely manner.

Review inspection reports and estimates to confirm damages relate to the loss; determine when additional inspection is needed.

Follow up with customers on claim status; provide ongoing feedback and support regarding cause of loss and completion of repairs.

When applicable, adjust claims quickly and accurately in accordance with policy coverage to exceed customer expectations.

Collaborate with internal partners to ensure legendary customer experiences.

Leverage external vendors when appropriate, both approved and non‑approved.

Ensure customer problems are carefully reconciled, escalating issues when necessary.

Experience Growth and Development

Actively participate in performance management processes.

Continue professional development with learning maps and external courses, as required.

Support other TD Insurance Business Lines during critical events and peak volumes; partner Claims Teams may include:

Core Residential

Total Losses

Auto PD

Automobile & Residential Claims

Share industry knowledge and expertise to advise colleagues on recommended services, support, or resources for the customer.

Proactively remain in contact with the customer to establish trust and resolve claims in a timely manner.

Participate fully as a member of a team and contribute to a positive working environment.

Qualifications

Two or more years of claims adjusting experience preferred (experience with multiple lines of claims insurance is an asset).

Computer literacy; knowledge of Xactimate and use of Xactanalysis is an asset.

Excellent communication and customer service skills, led by empathy and compassion.

Proven ability to negotiate win/win outcomes when reasonably possible.

Strong ability to review and investigate high‑value claims related to catastrophic events.

Excellent organization and time management skills, with a demonstrated ability to support customers in a fast‑paced, multifaceted environment.

Proven ability to manage change and help foster an environment open to change.

Dedicated to meeting or exceeding the expectations of internal and external clients.

Strong attendance track record with a positive impact on team cohesion.

Active pursuit of a Chartered Insurance Professional (CIP) designation or other relevant continuing education is preferred.

Provincial claims licensing may be required.

Bilingual (English and French) written and verbal is considered an asset.

Benefits and Development TD offers a comprehensive Total Rewards package that includes base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits, and career development. Regular development conversations, training programs, and an online learning platform support career growth.

Accommodation Your accessibility is important to us. Please let us know if you would like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Legal Notice Please be advised that this job opportunity is subject to provincial regulation for employment purposes. Each province or territory within the jurisdiction of Canada may have its own set of regulations and requirements.

#J-18808-Ljbffr
Create a job alert for this search

TD Insurance- Catastrophe Claims Advisor- Home & Auto • Toronto, Canada

Similar jobs

Experienced Catastrophe Adjuster for Claims Analysis and Settlement

Crawford & CompanyToronto, ON, CA
Full-time

Step into the role of Catastrophe Adjuster, where your expertise in evaluating and settling claims is crucial.Work remotely while providing exceptional service to insureds and clients alike.This co... Show more

 • Promoted

Remote Catastrophe Adjuster - Contract (Canada)

Crawford & CompanyToronto, ON, CA
Remote
Permanent

A leading insurance firm in Toronto seeks a Catastrophe Adjuster to investigate and settle claims.This contract role typically spans 3-12 months with potential for extension or permanent placement.... Show more

 • Promoted

Auto Claims Adjuster

Gallagher BassettToronto, ON, CA
Full-time

Auto Claims Adjuster ~ Auto 1st & 3rd party damages.Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team.We have a full-time job opening ... Show more

 • Promoted

Senior Auto Total-Loss Claims Advisor (Remote)

Allstate Canada GroupToronto, ON, CA
Remote
Full-time

A leading insurance provider is seeking a Senior Claim Advisor Auto Total Loss to investigate vehicle values and ensure superior customer service.The role involves analyzing documents, adhering to ... Show more

 • Promoted

Expert Automobile Claims Adjuster: Growth Potential in Remote Setting

SCMToronto, ON, CA
Remote
Full-time

Advance your career as an expert automobile claims adjuster in a remote environment.Engage in critical claims management while focusing on enhancing business opportunities and quality client servic... Show more

 • Promoted

Senior Claims Adjuster: Hybrid Role with Property Insurance Focus

SCMMarkham, York Region, CA
Full-time

Step into a Senior Claims Adjuster role offering hybrid work! You’ll leverage your expertise in handling residential and commercial claims, focusing on maximizing business opportunities in a suppor... Show more

 • Promoted

Claims Adjuster, Strategic Insurance Products - Toronto

HSB CanadaToronto, ON, CA
Full-time

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the m... Show more

 • Promoted

Senior Field Property Claims Adjuster (Hybrid)

SCMMarkham, York Region, CA
Full-time

A leading claims management company is seeking an Intermediate or Senior Field Property Adjuster in a hybrid role.The ideal candidate should have at least 5 years of property claims experience and ... Show more

 • Promoted

Senior Auto Total Loss Claims Advisor - Remote

Allstate Northern Ireland LimitedToronto, ON, CA
Remote
Full-time

A leading insurance company is seeking a Senior Claim Advisor Auto Total Loss to join their team remotely in Canada.You will investigate vehicle values, review documents for evaluations, and provid... Show more

 • Promoted

Claims Adjuster for Auto and CGL

CNA InsuranceToronto, ON, CA
Full-time

Join CNA as a Senior Claims Adjuster to manage Auto and CGL bodily injury claims effectively across Canada.This role focuses on thorough investigations and productive settlements.CNA is looking for... Show more

 • Promoted

Senior Field Property Claims Specialist, Large Loss

IntactToronto, ON, CA
Full-time

Une entreprise d'assurance recherche un Expert en sinistre externe III à Toronto pour enquêter sur des sinistres complexes liés aux biens.Vous serez responsable de la qualité du service à la client... Show more

 • Promoted

Casualty Liability Claims Adjuster

Russell TobinToronto, ON, CA
Full-time

Step into the role of Casualty Liability Claims Adjuster, focusing on remote claims management with necessary travel across Ontario.Utilize your expertise in casualty claims handling to ensure reso... Show more

 • Promoted

Bilingual Automotive Claims Adjuster Role

Sym-Tech Dealer ServicesToronto, ON, CA
Full-time

Become part of Sym-Tech's dedicated team as a Bilingual Automotive Claims Adjuster, focusing on delivering outstanding service to clients in the automotive industry.Your role will directly impact t... Show more

 • Promoted

Remote Auto Claims Adjuster: Evaluate, Negotiate, Deliver Excellence

CrawfordToronto, ON, CA
Remote
Permanent

Step into the role of Auto Claims Adjuster, where you will manage the evaluation and settlement of auto claims from a remote setting.This position emphasizes your ability to deliver exceptional ser... Show more

 • Promoted

Remote Catastrophe Claims Adjuster (Contract)

Crawford Job Listings - GlobalToronto, ON, CA
Remote
Permanent

A leading insurance firm is seeking a Catastrophe Adjuster to join their WorkForce Advantage team.The successful candidate will investigate and settle Property Catastrophe claims, ensuring excellen... Show more

 • Promoted

Field Claims Advisor Property

Gore Mutual InsuranceToronto, ON, CA
Full-time

Field Claims Advisor, Property.You will provide exceptional customer service and effective cost control while managing property claims within your assigned territory.Based from your home, you’ll in... Show more

 • Promoted

Remote Catastrophe Claims Adjuster – Contract

Crawford & CompanyToronto, ON, CA
Remote
Permanent

A leading insurance firm is seeking Catastrophe Adjusters to join their WorkForce Advantage team in Ontario, Canada.The role involves investigating, evaluating, negotiating, and settling property c... Show more

 • Promoted

TD Insurance Complex Claims Expert

TD BankMarkham, York Region, CA
Full-time

Join TD Insurance as a Complex Claims Expert in Markham, Ontario, and make a difference in client experiences.Your role involves handling high-risk residential claims with a focus on accurate resol... Show more

 • Promoted

Senior Auto Total-Loss Claims Advisor (Remote)

Allstate Insurance CompanyToronto, ON, CA
Remote
Full-time

A leading insurance company is seeking a Senior Claim Advisor Auto Total Loss for a fully remote position.The role involves investigating vehicle values, reviewing claims documents, and ensuring su... Show more

 • Promoted

Property Field Claims Adjuster - Flexible Travel

Northbridge Financial CorporationToronto, ON, CA
Full-time

A leading Canadian insurance provider is seeking a dedicated Field Claims Adjuster.In this role, you will meet clients in-person, investigating and settling commercial property claims.Candidates sh... Show more