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IT Operations Manager in Quebec CityLacroix médecine privée • Toronto, Canada
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IT Operations Manager in Quebec City

IT Operations Manager in Quebec City

Lacroix médecine privée • Toronto, Canada
2 days ago
Job type
  • Full-time
Job description
Lead IT operations in Quebec City as an IT Operations Manager reporting to the Director of IT. Oversee support, infrastructure, and security while optimizing performance.

This full-time role demands an experienced IT Operations Manager with over seven years in IT, including three in technical team leadership. You will manage critical systems and develop Key Performance Indicators (KPIs) while ensuring compliance with security standards. Strong organizational skills are required, along with a strategic vision to drive continuous improvement initiatives.

Key Responsibilities: • Oversee all IT operations, including networks and security • Manage technical teams and ensure system reliability • Define and monitor KPIs and SLAs • Coordinate major incident recovery and change management • Manage IT vendors and budget planning

Requirements: • University degree in IT or related field • Minimum 7 years IT experience, with 3 in management • Relevant IT certifications (e.g., ITIL, PMP, CISSP) • Solid knowledge of Microsoft environments and cybersecurity • Strong analytical and leadership skills

Embrace this leadership role to shape IT operations with a focus on strategic improvement and security compliance. #J-18808-Ljbffr
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IT Operations Manager in Quebec City • Toronto, Canada

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