Job descriptionAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
This role is designed for senior architects whose primary value lies in architectural judgement, technical depth, and long‑term design integrity. As a Senior Field Solution Architect, you act as a lead architect for customer environments, shaping designs that are operationally sound, secure, and aligned to Canadian enterprise realities.
You are accountable for architectural decisions, technical quality, and ensuring solutions can be implemented, supported, and evolved over time. You work closely with sales, but your primary focus is architecture—not product pitching.
Core responsibilities
Lead end-to-end architecture across compute, storage, networking, virtualization, cloud, data protection, and security
Own architectural discovery and technical validation, identifying risks, constraints, and trade‑offs early
Design pragmatic, supportable architectures suitable for Canadian customers and regulatory expectations
Define technical scope, assumptions, and dependencies for Statements of Work
Act as an escalation point for complex or non-standard designs
Partner with sales teams to align architectural direction with customer priorities and business outcomes
Mentor fellow FSAs through reviews, whiteboarding, and design coaching
Collaborate with Principal Architects on complex, cross-domain designs and strategic initiatives
How senior FSAs succeed in this role
They lead with architecture, not products, focusing first on constraints and operational realities
They simplify complexity, avoiding over‑engineered or risky designs
They challenge assumptions early and raise risks before delivery is impacted
They design with implementation and long‑term support in mind
They are trusted escalation points for complex architectural decisions
They invest in enablement through documentation, patterns, and shared standards
They communicate clearly with architects, delivery teams, and executives
They build strong working partnerships with sales team members, ensuring technical guidance and commercial strategy are aligned
They work alongside Principal Architects to tackle the most complex and strategic design challenges
What this role is not
Not a quota‑carrying sales or product‑specialist role
Not a junior or mid‑level architecture position
Not focused on slide creation or demo‑only work
Not a “yes‑by‑default” role, technical judgement and challenge are expected
Not a hands‑off advisory role without accountability for outcomes
What success looks like
Solutions are implemented with minimal redesign or delivery surprises
Architectural risk is identified and mitigated early Other FSAs and delivery teams rely on your judgement
Architectural patterns improve and scale across engagements
Experience and background
Senior experience in architecture, consulting, or enterprise IT design roles
Deep hands‑on knowledge of modern data centre and hybrid cloud environments
Regular experience navigating ambiguity and trade‑offs
Strong written and verbal communication skills
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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