REPARTITEUR Citerne

Title: Dispatcher
Location: Anjou
Industry: Bulk Transportation

We are looking for a talented Dispatcher who has good knowledge of planning routes, someone with exceptional customer service, time management or organizational skills. Someone who is comfortable working in an environment where at any moment this can change and requires to be quick to react and adapt.

This Dispatcher will be working in the Food-Grade and Chemical Bulk division handling around 10 drivers a day for QC, Ontario, Maritimes and USA lanes.

Apply now: melissa.cumetti@randstad.ca / patrick.pepin@randstad.ca



Avantages
* Title: Dispatcher
* Location: Anjou
* Salary: $66k maximum, payable on a semi-monthly basis. Performance and salary reviews take place annually in April or May.
* Hours: Flexible day shift from approximately 8:00 AM to 5:00 PM (option to start earlier if preferred), 40 hours per week
* Bonus: Eligible for a performance bonus of up to $2,000.00.
* Benefits: Company benefits starting on your first day of work. This is a cost-shared program between the employee and the employer.
* Vacation: Entitled to three (3) weeks of paid vacation per year. Vacation will be pro-rated for this year. The timing of your vacation will be subject to manager approval based on operational needs.

Responsabilités
- Maintain driver schedules and communicate any deviations to management.
- Receive, verify, and log customer orders and tank levels (dips) into the TMW system.
- Schedule loads based on safety, customer service, and loading efficiency from customer information recorded in the TMW system.
- Communicate dispatch to drivers (including shift plans, site plan information, TMW numbers, as well as truck and trailer information).
- Answer incoming calls, handle general inquiries, and route calls to the appropriate destination.
- Confirm that loads have been delivered by ensuring the TMW system is updated - any delays or changes must be reported to operations management.
- Report/record all safety- and service-related incidents to management.
- During the shift, carry the designated phone and provide coverage for after-hours phone calls.
- Ensure the communication of accurate information to drivers, such as load details, reference numbers, weights, etc.
- Ensure assigned loads are confirmed with each of your drivers before the end of the day.
- Track driver time off, personal absences, and rest periods; report concerns if applicable.
- Confirm accuracy of driver payroll by ensuring routing and accessorial fee information is entered on time into the appropriate TMW fields.
- Assist operations team members as needed. Act as the point of contact for any items/issues that may arise for a driver within your assigned fleet.

Work as a team and assist colleagues on other dispatch boards to ensure the overall success of the division.

Qualifications
- Experience in dispatch or a related field
- Excellent organizational and multitasking skills
- Comfort with IT tools (TMW, Microsoft Office)
- Clear and effective communication, both oral and written
- Ability to manage pressure and make quick decisions

Sommaire
Passionate about Transport & Logistics? So are we! 🌍
We're here to help you navigate your career in this fast-moving industry!

Reach out to your go-to logistics recruiters:
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca

Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/

Slide into our inbox or DMs — your next big career move might be one click away! ✨

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