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Stoakley-Stewart Consultants Ltd.
Chief Operating OfficerStoakley-Stewart Consultants Ltd. • Toronto, Canada
No longer accepting applications
Chief Operating Officer

Chief Operating Officer

Stoakley-Stewart Consultants Ltd. • Toronto, Canada
5 days ago
Salary
CA$160,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description
Compensation The compensation structure is designed for someone who is expected to make a meaningful impact.

Base Salary $160,000 – $210,000

Performance Bonus Tied to EBITDA and operational performance

Vehicle Allowance or company-provided

Vision

Retirement Program: Employer-supported savings plan

The Opportunity This role carries full responsibility for how the business runs day to day across multiple locations.

The environment is service-driven, with a significant portion of the workforce focused on field-based and shop-based execution. Success in this role comes from understanding how to support, schedule, and optimize that type of workforce while maintaining strong customer service levels and operational efficiency.

The immediate focus is on bringing greater alignment across branches, improving visibility into performance, and reinforcing consistency in how work is executed. There is already a solid base to build from. The opportunity lies in refining it, standardizing where it makes sense, and introducing the kind of operational discipline that drives measurable results.

You will work closely with senior leadership, with a clear line of sight between operational decisions and financial outcomes.

Position Description A key aspect of the role involves ensuring that field and shop operations are properly supported, efficiently scheduled, and operating with consistent standards across locations.

Oversight spans all core operational functions, including:

Service operations, dispatch, and workflow coordination

Parts, inventory, and pricing practices

Fleet and asset utilization

Branch-level reporting and performance management

Alignment between sales activity and operational capacity

Safety, compliance, and operating standards

Systems adoption, including CRM and process tools

Ongoing process improvement and standardization

What Success Looks Like (first 12 Months) Within the first year, the impact of this role will be visible in how the business operates day-to-day. The business feels more structured without losing its pace or flexibility.

Branch performance is easier to measure and compare

Service flow is more predictable, with fewer bottlenecks

Scheduling and utilization of technical teams improves

Inventory and pricing decisions are more controlled and consistent

Leaders across locations are aligned around the same expectations

Experience

Leadership experience across multiple operating locations

Background in a service-oriented, operationally intensive business with field-based and/or shop-based teams

Proven ability to improve margins, utilization, and workflow efficiency

Experience building or refining operating systems and processes

Track record of leading both management teams and frontline operational staff

Qualifications

Strong operational and commercial awareness

Clear understanding of how to manage and optimize service delivery environments

Comfortable working with data to guide decisions

Able to move between high-level planning and day-to-day execution

Direct, steady leadership style with a focus on accountability

Education Post-secondary education in business, engineering, or a related field is an asset.

Additional Information

Job Type -On-Site, Permanent, Full-Time

Job Categories - Senior Management

Manages Others - No

Required Travel - Yes

Relocation Assistance - No

Equal Opportunity Statement In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability, etc.

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Chief Operating Officer • Toronto, Canada

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