Position Overview
The role of the MTCC System Status Controller is to receive and process requests for emergency medical assistance and medical transportation. The SSC will prioritize, coordinate and dispatch medical response and transportation services for rural and northern Manitoba.
The System Status Controllers will obtain the necessary caller information; communicate the information to EMS personnel located across the province and dispatch medical resources using a variety of tools and resources including a computer-aided-dispatching system (CAD), medical protocols, mapping/GIS technology with digital radio and telephone media. The SSC must be able to communicate with the public, medical personnel, and other public safety agencies.
Primary responsibilities relate to all applicable regulations/policies within the Medical Transportation Coordination Centre and Shared Health. The SSC will conduct him/herself in a non-judgmental, collected and professional manner.
Functions are conducted in accordance with the Mission and Values of Shared Health, current policies and procedures and applicable legislation.
Experience
Education (Degree/Diploma/Certificate)
Certification/Licensure/Registration
Qualifications and Skills
Physical Requirements
Ambulance Dispatcher (System Status Controller) • Brandon, MB, CA
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