Talent.com
Sun Life
Learning and Development Trainer, Disability PaymentSun Life • Sun Life Waterloo King
Learning and Development Trainer, Disability Payment

Learning and Development Trainer, Disability Payment

Sun Life • Sun Life Waterloo King
1 day ago
Job type
  • Full-time
Job description

Job Description

:

Join our Learning & Development Team

In this role, you will be part of a professional Learning & Development team that supports more than 700+ employees for our Group Disability organization across Canada.

Are you an innovative thinker, do you embrace change, strive to go beyond customer expectations and have a passion for continuous learning? Are you motivated by the ability to provide training, coaching and mentorship to develop others? Our team in Group Disability believe the best learners make the best teachers and we are in search of a dynamic and enthusiastic individual to join us.

As a Trainer, Learning & Development:

What YOU get to do…

  • Provide engaging on-site and remote training to new and existing staff for the Disability Payment and Claims Establishment teams

    Applying accelerated and blended learning techniques in training

    Identify individual learning styles and adjust facilitation accordingly

  • Conduct needs analyses to help determine appropriate training solutions

  • Design engaging training material and maintain its currency in accordance with changing business practice and procedures

  • Measure learner progress using appropriate testing, assessments and evaluations

  • Provide detailed feedback on new hire/learner progression

  • Conduct quality reviews of production tasks to ensure accuracy and understanding while providing actionable feedback and coaching based on trends

  • Establish strong working relationships with your business partners to assess training needs and ensure practice and procedures are kept current

  • Participate in business unit initiatives or projects as assigned by your manager

  • Identify and act on opportunities for continuous improvement

  • Stay current with industry trends on learning and development

What you need to succeed?

  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the incumbent will be responsible for creating and delivering training to employees and/or English and French-speaking clients across Canada or worldwide.

  • Disability Payment and/or Claims Establishment (Admin) experience and subject matter expertise

  • Advanced skill in the Microsoft product suite (PowerPoint, Excel, Word, MS Teams)

  • Exceptional interpersonal and communication skills both written and verbal

  • Ability to juggle multiple tasks in an ever-changing environment and prioritize effectively

  • Strong analytical and problem solving skills

  • Excellent time management and organizational skills

  • Ability to influence, negotiate and build effective working relationships

  • Ability to ask probing questions in order to obtain necessary information

  • Proven self-starter who is resourceful and curious

  • Detail oriented, “big picture” thinker who can escalate issues quickly through appropriate channels

  • Excellent judgement, uses common sense and is able to work independently with minimal direction

  • Is flexible to change and resilient to stressful situations

What’s nice to have?

  • Adult Learning Certificate or related

  • Training and coaching experience

  • Experience in accelerated learning principles

  • Facilitation and presentation skills

  • Willingness to travel

What’s in it for you?

  • We’re proud to be recognized as a company with a 2026 Most Trusted Executive team by Great Place to Work® Canada

  • Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.

  • A collaborative and interactive team environment

  • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.

  • Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

Notes/Unique Requirements…

  • The successful candidate will be required to create a 5-8 minute presentation on a subject of their choice including a handout as part of the interview process.

Create a job alert for this search

Learning and Development Trainer, Disability Payment • Sun Life Waterloo King

Similar jobs

Curriculum Advisor (TVET Mining)

Cuso InternationalWaterloo, On
Full-time +1

This Volunteer Placement is located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Cuso International is seeking a candidate who is enthusiastic about joining the Volunteering... Show more

 • Promoted

Contract Learning Experience Designer - Canada

GP Strategies Corporationwaterloo, on, ca
Full-time

GP Strategies is looking to expand our learning experience design contractor pool in Canada for projects later in 2026.We are seeking individuals with proven experience working as a learning experi... Show more

 • Promoted

Director of Leadership and Learning Programming - BoldHouse Executive Search

BoldHouse Executive Searchwaterloo, on, ca
Full-time

Director of Leadership and Learning Programming.Hollyhock is a globally recognized transformative learning and leadership center located on wild and beautiful Cortes Island, the traditional territo... Show more

 • Promoted

Global Training & Development Manager

JoVEwaterloo, on, ca
Full-time

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their re... Show more

 • Promoted

Activation Aide in Elmira, Ontario

Sienna Senior LivingElmira, ON, CA
Full-time

Join Sienna Senior Living as an Activation Aide and make a positive impact on residents at Barnswallow Place Care Community in Elmira, Ontario.Focus on individualized care through tailored recreati... Show more

 • Promoted

Ipac & H&S Lead — Training, Compliance & Innovation

IpacconsultingWoodstock, Canada
Full-time

A consulting firm specializing in infection prevention is seeking a qualified professional to lead the development of IPAC and health & safety programs.Responsibilities include conducting asses... Show more

 • Promoted

Strategic Development Program Trainee

EMCO CorporationWoodstock, Oxford County, CA
Full-time

Compensation: CAD 40000 - CAD 45000 - yearly.With over 160 years of experience, McKeough Supply is South Western and Central Ontario’s most trusted HVAC wholesale distributor of home comfort produc... Show more

 • Promoted

Registered ECE — Nurturing, Play-Based Learning

Avanti Software Inc.Waterloo, Region of Waterloo, CA
Full-time

A community-focused early childhood organization is looking for a Registered Early Childhood Educator to implement a play-based program and ensure the safety of children.The role includes working a... Show more

 • Promoted

Contract Learning Experience Designer - Canada - GP Strategies Corporation

GP Strategies Corporationwaterloo, on, ca
Full-time

GP Strategies is looking to expand our learning experience design contractor pool in Canada for projects later in 2026.We are seeking individuals with proven experience working as a learning experi... Show more

 • Promoted

Manager, Peer Support and Volunteer Engagement - waterloo

Parkinson Canadawaterloo, on, ca
Full-time

We’re not your typical non-profit.We bring swagger to everything we do.That means we move with purpose in every step, driven by our commitment to putting our community at the centre of our work.Eve... Show more

 • Promoted

LTO EA Level D - Extended Day Before School - 10 hrs/wk

Waterloo Region District School BoardFloradale, ON, CA
Permanent

This posting is open to WRDSB employees who are members of the EA Association as well as external applicants.Staff already in an LTO are not eligible to apply to this posting if it will conflict wi... Show more

 • Promoted

Global Training & Development Manager - JoVE

JoVEwaterloo, on, ca
Full-time

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their re... Show more

 • Promoted

Director of Leadership and Learning Programming

BoldHouse Executive Searchwaterloo, on, ca
Full-time

Director of Leadership and Learning Programming.Hollyhock is a globally recognized transformative learning and leadership center located on wild and beautiful Cortes Island, the traditional territo... Show more

 • Promoted

Childcare Program Lead — Impact & Operations (Hybrid)

Avanti Software Inc.Waterloo, Region of Waterloo, CA
Full-time

A community-focused organization in Waterloo is seeking a Program Coordinator to assist in managing childcare programs.Ideal candidates will have a degree in Early Childhood Education and previous ... Show more

 • Promoted

Supervisor of Development Engineering

Oxford CountyWoodstock, Oxford County, Canada
Full-time +1

POSITION: Supervisor of Development Engineering (Competition # ).EMPLOYMENT STATUS: Permanent Full-Time.REPORTING TO: Senior Manager of Engineering Services.VACANCY REASON: Existing Vacancy.Employe... Show more

 • Promoted

Youth Programs Leader — Ministry & Community Engagement

Southwestern Ontario Youth for ChristWoodstock, Oxford County, CA
Full-time

A local youth organization in Woodstock is seeking an individual to lead and engage in youth activities.The role emphasizes relationship-building, creative programming, and administrative support.C... Show more

 • Promoted

Recreation Aide | Permanent Full Time | Days

Sienna Senior LivingElmira, ON, CA
Full-time +1

Barnswallow Place Care Community - Elmira.This posting is for an existing vacancy.Are you passionate about making a difference in the lives of others? Join our team at Sienna Senior Living Long Ter... Show more

 • Promoted

Manager, Peer Support and Volunteer Engagement

Parkinson Canadawaterloo, on, ca
Full-time

We’re not your typical non-profit.We bring swagger to everything we do.That means we move with purpose in every step, driven by our commitment to putting our community at the centre of our work.Eve... Show more