Fleet Personnel Coordinator

Seaspan employees are goal-driven and thrive in a high-performance culture. Our integrated business model, with over 25 years of fleet life-cycle management expertise, provides the world’s major shipping companies with long-term leases on large, modern and technologically advanced vessels, combined with industry-leading ship management services. As owner and operator of the vessels, we provide skilled officers and crews dedicated to the safe, reliable, and economical operation of our fleet. Seaspan's fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 24,000 TEU. Our main operating offices are located in Singapore, Vancouver, Hong Kong, and Mumbai.

The Fleet Personnel Coordinator provides administrative, compliance, and insurance-related support to the Fleet Personnel team, with a focus on MLC compliance, documentation control, and coordination between internal and external partners.

Job Responsibilities

1. Fleet Personnel Administration

• Provides in-office support to visiting sea staff to ensure smooth coordination during visits.
• Maintains crew-related filing systems, briefing folders, circulars, contracts, safety manuals, and other FP documentation.

2. Documentation and System Management

• Maintains the Vessel Certificate Repository and ensures certificates required for fleet personnel operations are updated.
• Ensures accurate and current data in crew management systems and Compas entries.
• Supports document control and compliance archiving in systems such as SAILS.

3. Manning Partners Support

• Supports Regional Crewing Representatives in coordinating with manning partners and assists with manning partners’ documentation requirements.
• Executes and maintains BIMCO agreements with global manning agents, assists with documentation, compliance, and regulatory support for vendor contracts.
• Assists with coordinating seafarer engagement events, forums functions.

4. MLC Compliance Coordination

• Supports implementation and oversight of Maritime Labour Convention (MLC) requirements
• Assists with preparation, issuance, tracking, and maintenance of MLC documentation including DMLC, MSMC, and related certificates
• Maintains MLC policies, reference documents, and compliance records in relevant systems
• Administers the MLC Tracking Log and related documentation, ensuring all MLC records are maintained, updated, and accessible
• Supports management of crew complaint logs and grievance follow up by logging complaints, tracking progress, and coordinating necessary actions.

5. Crew Claims Coordination Support

• Assists with distributing certificates for MLC-related P&I Financial securities, Unions registration certificates (Blue/Green cards), claims preparation, and documentation required by insurers.
• Supports crew claims functions by collecting incident reports, verifying required documentation, liaising with Marine Claims, and internal departments.
• Supports quantitative tracking by preparing insurance-related KPI inputs and trend summaries.

Requirements:

• Minimum 2 years of administrative or crewing related experience in a marine or operational environment.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to manage multiple deadlines and perform well under time pressure and fast changing operational demads (claims, audits, vessel deviations).
• Strong analytical skills, excellent attention to details.
• Excellent written and verbal communication skills.
• Ability to work independently.

Qualifications considered as an asset:

• Experience with MLC documentation, audits, or crew compliance processes.
• Familiarity with marine insurance processes, or claims documentation.
• Ability to work effectively with international stakeholders and manning partners.
• Sailing experience on container vessels

Compensation and Benefits Package:

Seaspan’s total compensation is based on our pay-for-performance philosophy that rewards team members who deliver on and demonstrate our high-performance culture. The hiring range for this position is $60,000 - $65,000 CAD per annum. The exact base salary offered will be commensurate with the incumbent’s experience, job-related skills and knowledge, and internal pay equity.

Seaspan Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We thank all applicants in advance. If your application is shortlisted to be included in the interview process, one of our team will be in contact with you.