Retail store supervisor

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people
• Cashiers
• Retail salespersons and sales clerks

Area of work experience

• Restaurant

Area of specialization

• Retail store

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Shift
• Morning
• On call
• Day
• Weekend
• Overtime required

Financial benefits

• Gratuities

Other benefits

• Free parking available
• Parking available

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth