Application Analyst, Attractions

What will be your daily pursuits? The application analyst for Attractions is responsible for analyzing, designing, implementing, and maintaining software applications within the organization for our attractions business segment (Flyover, Golden Sky Bridge, Glacier Raft Company, Banff Gondola, Sky Lagoon, etc) under the guidance of Senior Applications Manager – Attractions. They will collaborate with various departments to understand their software needs, troubleshoot issues, and provide technical support. Additionally, they collaborate with Senior Applications Manager – Attractions to evaluate existing applications, recommend improvements, partner with solution providers, and ensure compliance with organizational policies and industry regulations.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

What perks can you expect? Pursuit offers a full suite of benefits, including flexible time off, an RRSP contribution‑matching plan, and discounts at our hotels, restaurants, and attractions.

What will you do in this job?

Analysis and Design : Analyze business requirements and collaborate with stakeholders to design software solutions that meet organizational needs, working with Senior Applications Manager – Attractions.

Implementation : Implement and configure software applications, ensuring proper installation, integration, and customization based on business requirements.

Testing : Develop and execute test plans to ensure the quality and functionality of software applications. Troubleshoot and resolve any issues that arise during testing.

Maintenance and Support : Provide ongoing support and maintenance for software applications, including troubleshooting user issues, resolving technical problems, and implementing updates and patches.

Documentation : Create and maintain documentation, including user manuals, technical specifications, and system diagrams, to support software applications and facilitate knowledge sharing.

Training : Provide training and support to end‑users to ensure they can effectively utilize software applications and maximize productivity.

Evaluation and Improvement : Evaluate existing applications to identify areas for improvement, such as performance optimization, usability enhancements, and security enhancements. Make recommendations and implement changes as necessary.

Compliance : Ensure that software applications comply with organizational policies, industry regulations, and best practices for data security, privacy, and accessibility.

What skills and experience do you need for this job? IDEAL EXPERIENCE:

Bachelor's degree in Computer Science, Information Technology, or related field.

Previous experience in hospitality/attractions application analysis, software development, or IT support role. Ventrata platform experience is desirable but not essential.

Proficiency in programming languages, database management systems, and software development tools.

Certification in relevant technologies or methodologies (e.g., ITIL, Agile, PMP) is a plus.

Experience within the hospitality/attractions industry preferred.

CRITICAL COMPETENCIES FOR SUCCESS:

Strong analytical and problem‑solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and collaboratively in a fast‑paced environment.

Familiarity with project management methodologies and tools.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

What will your work environment be like? At Pursuit, our office is more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

About Pursuit Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

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