M365 Analyst - ONSITE

Our Edmonton client is looking for a skilled M365 Analyst to join their team for an initial six month contract with a strong possibility of extension. This hybrid role offers a great balance of technical configuration and collaborative solution design within a stable enterprise environment. You will play a key part in maintaining and evolving their Microsoft ecosystem, working on everything from Exchange Online and SharePoint to the latest Copilot tools. If you are a proactive problem solver who enjoys staying at the forefront of cloud technology, this is an excellent opportunity to grow your career with a forward-thinking organization.






Advantages
• Work with modern AI technologies including Copilot Studio and agent development.
• Enjoy a hybrid work schedule that balances in-office collaboration with remote flexibility.
• Gain experience in a large scale enterprise environment using formal ITIL practices.
• Collaborate with diverse teams across infrastructure, cybersecurity, and functional units.
• Take on a mix of operational support and creative solution design for the Power Platform.

Responsibilities
• Configure and administer SharePoint sites, Teams, permissions, and document libraries.
• Manage Exchange Online mailbox setup, distribution groups, and mail policies.
• Provide Tier 2 technical support for escalated tickets involving M365 and Azure services.
• Build and refine Power Automate flows to improve business workflows and efficiency.
• Monitor service performance and resolve outages or security concerns across the platform.
• Translate functional requirements into technical specifications for new M365 solutions.
• Document all troubleshooting steps and technical resolutions within the enterprise ITSM system.

Qualifications
• Post secondary degree or diploma in a related field with four years of relevant experience.
• Minimum four years of hands on experience in M365 administration and troubleshooting.
• Proven background working in an enterprise IT support environment using ticketing systems.
• Technical experience with Power Platform, SharePoint, and Exchange Online.
• Relevant Microsoft certifications in M365, Azure, or Power Platform are highly valued.

Summary
This is a fantastic chance to bring your technical expertise to a professional team that values innovation and customer service. By managing critical cloud infrastructure and helping guide the rollout of new AI tools, you will have a direct impact on the productivity of the entire organization. If you are ready to take the next step in your career with our client, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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