Program Manager, Quality Assurance and Standards

Requisition ID: 22129
Department: Infrastructure & Water Services Dept.
Service: Infrastructure Services
Branch: Standards and Quality Management Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00 hours per week
Affiliation: MPE
Salary Information: $113,700.86 - $143,798.20 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Management
Application Close: 15/05/2026

JOB SUMMARY

You are responsible for planning, managing, and overall operational delivery of Infrastructure Service’s Quality, Standards, and Guidelines programs by overseeing the creation, implementation, and ongoing maintenance of construction specifications, technical standards, and design guidelines which support vertical and linear municipal infrastructure. You manage a team of senior engineers and technical staff who develop and maintain acceptable technical standards and guidelines, prepare and review contracts, provide quality assurance for construction materials and products, and oversee deviations from City of Ottawa standards and specifications governing all municipal infrastructure construction within the City’s right-of-way, under delegated Authority.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering, Applied Science, or other related field

Minimum of 8 years of experience related to municipal infrastructure engineering design and construction standards, construction quality assurance, including a minimum of 5 years in the management of human and financial resources

CERTIFICATIONS AND LICENCES

Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO)

KNOWLEDGE

• Project Management principles, best practices and standards applied in the engineering, design and construction industry
• Principles used in construction quality assurance, and engineering standards
• Legislation, regulations, and policies relevant to the work
• Engineering industry standards, guidelines and best practices relating to construction quality assurance, and construction design standards, including but not limited to:
• Ontario Provincial Standard Specifications (OPSS) volumes for roads and public works (including standard specifications, drawings and source lists) American Water Works Association (AWWA) Standards Canadian Standards Association (CSA) and American Society of Testing and Materials (ASTM) standards and testing procedures for construction materials Transportation Association of Canada (TAC) Geometric Design Guidelines Accessibility for Ontarians with Disabilities Act (AODA) Ontario Building Code (OBC)
• Strong understanding of contracts and contract administration practices
• Process for developing Requests for Proposal, including acceptance, review and selection of consulting engineers
• Industry trends and developments in municipal infrastructure design, standards, contracts and quality assurance
• Understanding of the programs/services and operations of other City areas, and the inter-relationships between them and own work area
• Computer applications pertaining to database management, spreadsheets, and word processing in an engineering environment with an emphasis on construction specifications and standards including, but not limited to, MS Suite of software
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

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Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

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WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated; This position requires the successful candidate to use their own transportation.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.