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NPA WorldWide
General Operations ManagerNPA WorldWide • Windsor South Central, Ontario, Canada
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General Operations Manager

General Operations Manager

NPA WorldWide • Windsor South Central, Ontario, Canada
30+ days ago
Salary
CA$120.00 daily
Job type
  • Full-time
  • Permanent
Job description

Job description:

  • Day-to-day business performance, including delivery, throughput, and profitability
  • Control and align work intake with production capacity to ensure achievable commitments
  • Drive execution of complex, high-reliability projects from quote through delivery with strong governance and accountability
  • Oversee and enforce project management frameworks, including scope, schedule, cost, risk, and quality management
  • Ensure all work is delivered on time and within budget, with clear ownership of schedule adherence and cost performance
  • Establish and monitor financial controls, including budgeting, forecasting, cost tracking, and variance analysis in coordination with the CFO
  • Implement and maintain performance metrics and reporting systems to track delivery, financial performance, resource utilization, and quality outcomes
  • Ensure robust quality management systems are maintained and continuously improved in alignment with industry standards (e.g., ISO, nuclear QA programs, aerospace quality standards)
  • Oversee shop floor operations, including workforce planning, labour utilization, and productivity optimization
  • Ensure equipment, tooling, and infrastructure support safe, efficient, and high-quality production
  • Enforce alignment between sales, engineering, and production teams, resolving conflicts and setting priorities
  • Establish and lead a structured operating rhythm, including regular production and project reviews focused on decisions and performance
  • Drive accountability across all functional leaders (sales, engineering, production) for delivery and results
  • Identify and eliminate bottlenecks to improve flow of work across the business
  • Develop and implement operational strategies aligned with sustainable growth and execution capability
  • Build and maintain relationships with key clients, partners, and stakeholders

Qualifications:

  • Bachelors degree in Engineering (Mechanical, Electrical, Nuclear, Aerospace, or related), or a degree in related field; MBA considered an asset
  • 10+ years of leadership experience in manufacturing, operations, or project-based environments
  • Demonstrated success managing complex, custom, or project-driven operations
  • Strong background in program or project management methodologies
  • Proven experience with financial management, including budgeting, forecasting, and cost control
  • Experience overseeing shop floor operations or technical production environments
  • Working knowledge of quality management systems and standards (e.g., ISO 9001, CSA N299, AS9100 or equivalent)
  • Experience in custom manufacturing, automation, defence, nuclear, or similar industries preferred
  • Proven track record of delivering work on time, within scope, and on budget
  • Professional Engineer (P.Eng.) designation or PMP certification considered an asset

Why is This a Great Opportunity:

Currently we are seeking a General Operations Manager to lead Canadian Operations within the Windsor, ON area for a custom manufacturing environment.

Salary Type : Annual Salary

Salary Min : CA$ 120000

Salary Max : CA$ 140000

Currency Type : CAD

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General Operations Manager • Windsor South Central, Ontario, Canada

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