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Sherweb
Cloud Solutions Specialist Sherweb QuebecSherweb • Toronto, Canada
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Cloud Solutions Specialist Sherweb Quebec

Cloud Solutions Specialist Sherweb Quebec

Sherweb • Toronto, Canada
4 days ago
Job type
  • Full-time
Job description
Elevate customer support as a Cloud Solutions Specialist at Sherweb in Quebec, working remotely. Engage with customers to provide tailored solutions and exceptional service.

As the main point of contact, you'll assist both customers and partners through their cloud journey. Your role involves understanding customer needs, delivering effective training, and facilitating operational excellence. You'll play a key role in fostering relationships and identifying areas for service enhancement.

Key Responsibilities: • Deliver Sherweb solutions effectively • Conduct product training and onboarding sessions • Gather customer feedback for improvements • Support customers before and after sales • Ensure quick resolutions and ownership of issues

Requirements: • Minimum 2 years in customer service roles • Strong bilingual communication capability • Knowledge of Microsoft Office Suite • Excellent multitasking and organizational skills • Background in IT preferred

Bring your expertise in customer service and cloud solutions to Sherweb, enhancing experiences for users across the globe. #J-18808-Ljbffr
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Cloud Solutions Specialist Sherweb Quebec • Toronto, Canada

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