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UST Application Support Analyst - MicroservicesUST • Toronto, Canada
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UST Application Support Analyst - Microservices

UST Application Support Analyst - Microservices

UST • Toronto, Canada
8 days ago
Job type
  • Full-time
Job description
Become a key player at UST as an Application Production Support Analyst specializing in enterprise microservices. Ensure high availability and swift issue resolution to enhance client satisfaction.

As an Application Production Support Analyst, your mission will involve providing critical L1/L2/L3 support for microservices applications. You will lead incident triage efforts, collaborate with cross-functional teams, and utilize tools like Splunk and Grafana for proactive monitoring. Your expertise will ensure operational excellence across high-demand periods.

Key Responsibilities: • Deliver L1/L2/L3 production support for enterprise-scale applications • Drive incident triage and resolution within SLA • Monitor applications with Splunk and Grafana • Query logs for rapid troubleshooting • Support and troubleshoot Unix-based batch jobs

Requirements: • 5-8 years in Application Production Support • Strong grasp of microservices architecture • Proficiency in Splunk, Grafana, and AWS services • Experience in Kubernetes environments • Strong incident management and resolution skills

Optimize application performance and reliability through your skills at UST, working in a dynamic and innovative team. #J-18808-Ljbffr
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UST Application Support Analyst - Microservices • Toronto, Canada

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