Quality Assurance Engineer

Arrow Machine and Fabrication Group We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Compensation Range $77,000 up to $89,000 annually

Position Summary The Quality Engineer will ensure the quality of finished goods and first article/PPAP packages in preparation for shipping to customers. Act as a Champion and participate in customer, supplier, and internal corrective action processes, continuous improvement initiatives, while adhering to the responsibilities outlined in the Quality Management System.

Primary Responsibilities

Support all departments in First Article / PPAP data collection and submission, new launch capability studies, as well as any additional support as requested.

Responsible for compiling PPAP and First Article submission documentation on assigned programs.

Participate in the APQP process to ensure feasibility of the design and process to produce the product as specified.

Address any quality issues, including GD&T, gauge design, testing requirements and timing, capability study requirements and timing, applied statistical methods, and Advanced Quality Plans (such as prototype, pre-launch, and production control plans, etc.).

Recommend designation of KPC’s, KCC’s.

Support and participate in APQP activities and trials (such as packaging trials, paint/process trials, etc.) as required.

Participate as required in cross‑functional team activities.

Participate or Champion customer, internal, and supplier corrective and preventive actions.

Carry out receiving inspection on new / problem product and recommend additions and deletions from the receiving inspection list.

Filing, preserving, and disposing of various Quality Records.

Coordinate and participate in dimensional evaluation of parts using appropriate gauges and fixtures, including SPC studies.

Coordinate and participate in Gauge Accuracy, Repeatability, and Reproducibility Studies.

Perform process capability and process performance (KCC) studies and data collection. Report results on the appropriate statistical charts.

Train operators and quality inspectors to perform in‑process inspections on new parts as required.

Carry out dock audits as required.

Interact with customers and suppliers as required to carry out requirements and expectations.

Perform daily layered audits.

Carry out other tasks as assigned by the Quality Manager and Quality Supervisor.

Support all QCI facilities as required (travel required between plants).

Maintain the ISO 9000 system.

Participate in the Internal Audit process.

Collect and report KPI data – all QCI facilities.

Complete ISO procedure revisions.

Review Internal and External NCRs. Arrange NCR follow‑up meetings.

Maintain and report Rework and Scrap analysis.

Maintain and organize calibration of equipment and gauges – all QCI facilities.

Follow and comply with all operational procedures and policies as outlined in the Employee Handbook, Quality and Environment programs (i.e. IATF, ISO 14001).

Other duties as may be assigned.

Educational Requirements

University degree and/or post‑secondary education in a related discipline or equivalent experience.

Required Skills & Expertise

2–5 years of experience in quality control or engineering in metal fabrication/welding or a similar industry.

Knowledge of welding inspection, identification of defects, and non‑destructive/destructive testing.

A thorough knowledge of the product development and steel fabrication processes.

Extensive knowledge of the principles and practice of Lean Manufacturing, Continuous Improvement, and small progressive manufacturing disciplines.

Ability to read, analyze, and interpret complex documents (blueprints, specifications, etc.).

Excellent planner and implementer with the ability to make things happen.

Ability to promote a culture of innovation and keep employees positively motivated.

Excellent command of the English language, verbal and written.

Capable of managing multiple challenging assignments concurrently, moving swiftly and decisively, but collaboratively and effectively with others.

Personal commitment to high‑quality standards. Strong communication skills and an ability to formulate positive interpersonal relationships.

Strategic thinker and effective problem solver.

What We Offer – Your Benefits Package

Health, dental, and vision coverage from day one.

Virtual healthcare with Lumino Health.

Employee and Family Assistance Program (Homewood Health).

Fitness membership discount.

Work boots and prescription safety glasses program.

Automatic enrollment in company‑paid deferred profit sharing.

RRSP match program.

Life and travel insurance for you and your family.

Attendance bonus & profit sharing.

Employee discount program.

Time Off & Culture

Three weeks vacation days to start.

Regular company events and team activities.

Supportive, inclusive workplace culture.

Tuition reimbursement for job‑related education and training.

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

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