Human Resources Business Partner (HRBP)

Job Details

Full-Time, Permanent Position, Current Vacancy
Business Line: Human Resources
Hours Per Week: 35 (Full-Time)
Preferred Locations: Ottawa, Windsor, Hamilton, Mississauga, Toronto, Markham, Oshawa – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)
Wage Transparency: Base salary range $100,000 to $120,000; additional performance-based incentives may apply.

About The Role

The HRBP will join an award-winning, energetic HR Team and act as a liaison for the region across functional areas of HR to provide overall support for employees and internal leadership in their assigned business group. The HRBP will also be a key player in managing complex HR projects, improving work relationships, building morale, increasing productivity and supporting retention efforts for NFP Canada.

What You’ll Do

• Be a key resource for all cross‑functional areas of HR including culture & inclusion, workforce strategy & planning, workforce analytics, organizational effectiveness, employment branding, training, leadership development, succession planning, performance management, total rewards, employee relations, and compliance.
• Provide counsel and direction to employees, managers, and senior leadership to address employment-related matters.
• Manage and resolve complex employee relations issues, conduct thorough investigations in response to formal complaints, and manage disciplinary and separation processes.
• Operate with experience in a high-volume setting.
• Act as a strategic advisor to leaders, coaching them on effective people‑management practices and difficult employee conversations.
• Support leaders through organizational change, team dynamics issues, and employee engagement challenges.
• Balance employee advocacy with business needs, ensuring decisions align with company values, policies, and legal requirements.
• Maintain in‑depth knowledge of day‑to‑day legal requirements for employee management, reducing legal risks and ensuring regulatory compliance; partner with the legal department as needed.
• Monitor employment practices and decisions to ensure fair, ethical practices that foster effective employee relations, reduce turnover, and promote high morale in a harmonious environment.
• Participate in the implementation and administration of compensation, bonuses, and incentive programs and structures.
• Provide compensation support including salary planning, approval of salary actions, promotions, and job re‑leveling.
• Drive and facilitate effective performance‑management practices (coaching, counseling, career development, disciplinary actions) to create and maintain a high‑performance culture.
• Assist with organizational communication to ensure a positive employee experience and engagement within the region.
• Drive NFP’s PeopleFirst culture by promoting company‑wide initiatives and building regional initiatives to support employee engagement.
• Participate in the implementation and upkeep of the HRIS and HR‑related databases.

What You Bring

• Bachelor’s degree with coursework in Human Resources Management, Business Administration or a related field.
• Typically 5+ years of professional experience in an HR role with hands‑on experience in employee relations and investigations.
• Working knowledge of multiple HR disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal & provincial employment laws.
• Ability to influence and build trust with leaders at all levels.
• Strong oral and written communication skills, including excellent listening.
• Strong client presence with project‑management, presentation, and facilitation skills.
• Well‑organized, able to handle several projects or clients simultaneously.
• Proficiency with MS Office products, including Outlook, Word, Excel, and PowerPoint.
• Dedicated work ethic with a commitment to client‑service excellence.
• Ability to multitask.
• Experience working in a shared‑services environment.
• Team player with strong collaboration skills across all levels from entry‑level to senior leadership.
• Willingness to travel as needed.

What’s In It For You

• Hybrid environment that keeps the best interests of staff and clients in mind.
• Annual bonus plan for all employees.
• Matching RRSP plan of 5% of salary.
• Referral commission plan.
• Generous benefits plan, including a Health Care Spending Account starting on the first day of employment.
• Full support for continuing education and internal opportunities to grow as an insurance professional.
• Reimbursement of license fees and professional membership dues.
• A global team focused on employee retention, client growth, and industry innovation.

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