Senior Manager, Pre & Post Analytic Services

Company Description UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Job Description Union:

Non-Union Number of Vacancies:

1 New or Replacement:

Replacement Site:

Toronto General Hospital Department:

Laboratory Medicine Program, Microbiology Reports to:

Senior Director, Laboratory Medicine Salary Range:

$109,162 - $159,162 annual Hours:

37.5 hours per week Shifts:

Monday - Friday, with On-Call Rotation Status:

Permanent Full Time Closing Date:

May 17, 2026

Position Summary As an integral member of the Laboratory Medicine Team, the Senior Manager – Pre & Post Analytical Services is responsible for leading and managing the specimen management, logistics, and call center operations at each UHN Campus location in compliance with the Ministry of Health & Long Term Care, Accreditation Canada and the College of Medical Laboratory Technologists of Ontario requirements. Responsibilities include human resources management; site operations management; corporate obligations; strategy and business development; customer service, clinical and educational responsibilities.

Duties

Manage unionized and non-unionized staff, including hiring, orientation and performance management

Lead staff including operations and quality leaders and medical laboratory professionals

Ensure portfolio operates in accordance with all applicable legislation or regulations (e.g., ACDx)

Guide the development of administrative protocols and standard operating procedures (SOPs)

Ensure operating targets are met through continual growth planning, financial stewardship, continuous quality control and business development

Represent the Pre & Post Analytic portfolio and Laboratory Medicine Program at hospital and external committees and/or meetings

Guide implementation of system improvements that support innovation in laboratory medicine and diagnostics in concert with interdisciplinary clinical stakeholders

Lead implementation of new services, best practices and/or business development initiatives

Connect and negotiate with internal/external, public/private stakeholders within the laboratory medicine landscape

Maintain capital plan

Develop and maintain portfolio employee engagement tactics

Qualifications

Minimum completion of a relevant Master’s Degree in Healthcare or Business Administration (Current UHN employees must meet this condition by 2030)

Registration with CMLTO, an asset

Minimum 5-7 years previous supervisory, management, or leadership experience

5-7 years experience working in clinical laboratory medicine, an asset

Experience working in a large academic acute care environment, an asset

Professional Society Membership relevant to laboratory medicine (e.g., CSMLS), preferred

Experience with clinical laboratory logistics and operations, an asset

Experience leading large unionized teams, an asset

Excellent communication, financial planning, and problem solving skills necessary

Alignment to servant-leader principles, an asset

Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)

Close access to Transit and UHN shuttle service

A flexible work environment

Opportunities for development and promotions within a large organization

Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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