Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Coordinates delivery of facilities services including mail room, janitorial and building maintenance, and room/catering set-up. Directs the work of service clerks and establishes priorities for the service unit. Maintains custodial central inventory.
About the Role
The Senior Service Clerk plays a key operational role in coordinating day-to-day facilities services at SFU’s Harbour Centre campus. This position oversees mail room operations, custodial services, room and event set-ups, and building maintenance coordination while directing the work of service clerks, couriers, and contract staff. The role ensures facilities requests are accurately assessed, prioritized, and completed efficiently, and maintains custodial and general supply inventories for multiple departments. With a strong focus on service delivery and operational continuity, the Senior Service Clerk acts as a central point of contact for facilities-related issues and contributes to a well-functioning, safe, and welcoming campus environment.
The ideal candidate is a highly organized and service-oriented professional with experience in facilities or operations support within a complex environment. They bring strong problem-solving skills, the ability to coordinate multiple priorities, and confidence directing the work of others. Effective communication, attention to detail, and sound judgment are essential, along with the ability to work independently while collaborating with internal teams, contractors, and vendors. Experience with inventory control, scheduling, and customer service in a fast-paced setting will support success in this role.
Qualifications
High School graduation and one-year post-secondary education with training in building maintenance. Level 2 Occupational First Aid Certificate. 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):
Additional Information
The assignment end date is March 31, 2027.
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