Manager, Accounting Operations

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role: As the Manager, Accounting Operations, you will have a leading role within the Finance function, where you will oversee the global accounts payable team, help to manage day-to-day cash requirements, and play a leadership role over the procurement (titled "Vendor Success" at Global Relay) and travel functions. This role is responsible for ensuring efficient and scalable financial operations across multiple entities and geographies. Working closely with cross-functional stakeholders and other management, you will drive process optimization and establish and monitor financial controls in a high-growth environment. You are a proven people leader who can motivate and inspire a team to develop their soft and technical skills focused on operational accounting excellence.

Your responsibilities:

Oversee end-to-end accounts payable operations, including invoice approvals and payment execution (cheque, EFT/ACH, wire, and corporate cards)

Lead month-end close activities related to accounts payable, including journal entries, accruals (identified through review of contracts, purchase orders, and ongoing vendor commitments), and reconciliations

Own vendor master data governance and fraud prevention controls, including evaluating vendor risk, compliance, and financial stability as part of due diligence for vendor onboarding

Verify that invoices comply with financial policies and procedures, including approvals, department allocations, and ensuring two-way match to appropriate documents (e.g. purchase orders, contracts, pre-approved budgets, etc.)

Ensure timely, accurate, and cost-efficient processing of all vendor payments

Investigate and resolve various queries made to AP from both internal and external stakeholders, following up with colleagues, vendors, department heads, and managers as needed

Review AP subledger activity regularly to ensure completeness, accuracy, and timely resolution of outstanding items

Oversee employee expense programs, including review and approval of expense reports, petty cash, and other month-end reimbursements as required by the business, ensuring spend complies with corporate purchasing policies

Manage company credit card administration processes, including monitoring usage and spend compliance, as well as overseeing the timely and accurate approval and reconciliation of expenditures

Review and approve purchase orders for accuracy, budget alignment, and compliance with company policies and authorization limits

Lead the financial procurement function, ensuring strong governance over purchasing activities and vendor lifecycle management

Play an integral part in managing treasury needs of the business, including ensuring sufficient cash flow for weekly payment runs, executing foreign exchange trades, forecasting capital spend, and providing ongoing analysis and reporting of cash flow disbursements and working capital metrics, etc

Help oversee the Travel function by triaging travel requests, reviewing purpose and expenses, and providing transparent budgeting and reporting, while maintaining ease of experience for business travelers

Support the implementation of new finance systems and related processes, particularly those on intake-to-pay and procure-to-pay automation

Drive continuous improvement initiatives to enhance efficiency, scalability, and accuracy, focusing on areas such as reducing accounts payable cycle times to enable faster month-end close and minimizing financial procurement lead times to meet business needs promptly

Oversee compilation and preparation of information requests from management, customers, auditors, regulatory authorities, and other government agencies

Lead, mentor, train, and develop the accounts payable, procurement, and travel teams as well as other junior personnel, as the company grows, fostering continuous learning and improvement

Participate in ad hoc projects and initiatives when required

About you:

Qualified professional accountant (CPA) with a strong work ethic and integrity

5+ years of progressive accounting experience, including at least 1-2 years in a supervisory or lead role

Experience in managing people and financial operations is an asset

Experience with managing centralized AP services for a global organization, including overseeing multiple legal entities, intercompany relationships, and multicurrency operations; cash management and treasury; procurement and travel

Experience in full cycle accounting in the Software-as-a-Service (SaaS) subscription billing environment is an asset

Advanced level MS Excel and Word proficiency, with intermediate to advanced knowledge of PowerPoint

Familiarity with cloud-based accounting software (NetSuite) is an asset but not required

Experience with dedicated procurement and expense management tools/systems is an asset

Exceptional organizational skills with the ability to multi-task, prioritize, and time-manage

Impeccable accuracy with numbers and attention to detail

Ability to exercise tact and discretion and to be entrusted with confidential information

Strong problem-solving skills and the ability to apply cognitive thinking are essential

Ability to thrive in a fast-paced, high growth entrepreneurial environment, have a 'solution based' mind set, and be proactive in driving improvements to processes and systems

Working conditions:

Able to work hours as necessary to complete job requirements

Compensation: Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$95,000-$130,000 CAD

What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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