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Tali AI
GTM Operations EngineerTali AI • Toronto, Canada
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GTM Operations Engineer

GTM Operations Engineer

Tali AI • Toronto, Canada
5 days ago
Salary
CA$200.00 daily
Job type
  • Full-time
Job description
Tali AI is on a mission to build industry-leading products that solve real-world problems for clinicians today. Our AI-powered medical assistant empowers clinicians by removing the administrative burden that pulls them away from patients. When clinicians can focus on care, healthcare becomes more accessible, more human, and more sustainable. Tali is transforming the industry, serving thousands of clinicians across Canada and the US, accelerating millions of patient encounters annually, saving clinicians more than 10 hours a week. That time goes back to where it matters most, patient care.

What you'll own Tech Stack & Data Architecture

Work with Data Ops to build a unified data architecture that brings together signals from Clay, HubSpot, product usage databases, Attention call intelligence, and rep input into a single system of record

Build automated data hygiene and de-duplication logic that keeps the CRM clean without requiring manual intervention

Implement validation rules and automation that enforce data quality at the point of entry

Own integrations across the full stack: Clay → HubSpot, Zapier workflows, Attention → HubSpot, and product database → CRM pipelines

Full-Funnel Visibility & Attribution

Design and maintain dashboards that give leadership real-time visibility into pipeline health, conversion rates, velocity, and revenue attribution

Build multi-touch attribution models that accurately credit both inbound and outbound channels

Monitor the efficiency of outbound sequences, account scoring, and lead routing, and iterate based on what the data tells you

Create feedback mechanisms that surface bottlenecks and trigger diagnostic work to remove friction

Account Intelligence & Scoring

Design and operate account identification workflows that source, score, and rank prospects by ICP fit and readiness, clinic size, EMR system, specialty mix, and location

Build multi-signal company scoring models weighting firmographic data (group practice size, EMR in use, province), intent signals, and behavioral indicators

Implement contact-level scoring that identifies clinic owners, medical directors, practice managers, and CMIO personas within target accounts

Create feedback loops where rep outcomes and deal results continuously improve scoring accuracy and account prioritization

Own waterfall enrichment pipelines across Apollo, Clay, and LinkedIn to ensure data coverage and accuracy for Canadian healthcare targets

Outbound Program Development & Sequencing

Translate Sales’ outbound messaging strategy into automated, contextual sequences; right persona, right clinic, right moment, at scale

Build and iterate AI workflows that generate research summaries, account context, and personalization data for each prospect and persona

Implement intent-based and signal-based timing logic that identifies optimal engagement windows for each account

Automate lead routing, de-duplication, and assignment logic in HubSpot so reps always work the right accounts

Build trigger-based workflows that activate follow-up sequences based on prospect behavior, email engagement, and website activity

Create systems that connect marketing activity (webinar attendance, content downloads, form fills) to prospect and account scoring in real time

Build handoff logic from Marketing to Sales that surfaces ready-to-engage leads with full context — what they viewed, where they came from, what stage they’re in

Implement account-based workflows that coordinate multi-touch outreach across all buying group members within high-value clinic targets

Customer Intelligence & Expansion (Post Sales)

Work with Data Ops to design systems that surface expansion opportunities by correlating product usage data, EMR push rates, seat utilization, and feature adoption with revenue potential

Build workflows that automatically flag at‑risk accounts (low push rates, declining engagement, stalled onboarding) and route them to the right CS owner

Build the routing and alerting logic that CS’s expansion strategy runs on, surfacing the right signals at the right time so no opportunity or risk goes unnoticed

Wire Attention call intelligence outputs into HubSpot so that post‑call insights, next steps, and risk flags flow automatically into account records without rep data entry

Who we’re looking for

2–5 years of hands‑on experience in GTM Ops, Rev Ops, Sales Ops, or a closely related technical role at a B2B SaaS company – you’ve shipped systems that move the needle

Expert‑level HubSpot skills: complex workflows, data models, lifecycle logic, and real operational problem‑solving

Deep Clay experience: multi‑step enrichment workflows, AI research agents (Claygents), and operationalizing data pipelines at scale

Hands‑on experience with Zapier for workflow automation across the GTM stack

Familiarity with call intelligence platforms (Attention or Gong) and integrating call outputs into CRM workflows

Comfortable writing code or scripts (Python, JavaScript, or SQL) to automate and integrate; you own the work, not just the tools

Data‑first mindset: you think in CAC, conversion rates, velocity, and attribution before you think in features or tools

Ability to take strategic direction from experienced GTM leaders and build systems that serve them. You don’t need to have run a sales or marketing function, but you need to understand what they’re trying to accomplish

Track record of building GTM systems that demonstrably improved pipeline volume, deal quality, or velocity

You are a doer, not a delegator. This role has no direct reports and is designed for someone who gets energy from building, not managing

Our GTM Tech Stack You will own and operate all of these tools from day one:

HubSpot CRM & Workflows

Clay (including Claygent AI research), Apollo Prospecting & Enrichment

Zapier Automation

Attention, Gong Call Intelligence

BigQuery, SQL Data & Analytics

HubSpot Sequences, Clay‑powered personalization Outbound Execution

Who you’ll partner with

Fractional VP of Sales – outbound architecture, sequencing strategy, pipeline intelligence, and GTM automation roadmap

Sales Team (AEs, SDRs) – sequencing, routing, and eliminating busywork from the rep workflow

Marketing – inbound/outbound coordination, nurture workflows, and full‑funnel attribution

Customer Success – expansion signal routing, churn risk alerting, and CS operating cadences

Engineering & Data – product usage signals, BigQuery pipelines, and analytics infrastructure wired into GTM

Product & Analytics – adoption patterns, feature usage, and customer health signals feeding the revenue machine

Why Tali

You’ll be the first GTM Operating Manager, greenfield ownership of the entire revenue supply chain. No legacy baggage. Just you, a blank canvas, and the resources to build it right.

You’re solving a real problem. Physician burnout is a crisis. Our product gives time back to clinicians and your systems help us reach the clinics that need it most.

The GTM infrastructure is already partially built. Clay enrichment pipelines, HubSpot workflows, and CS operating systems are in motion. You’re walking into momentum, not a blank page.

Growth‑stage resources with startup velocity. Your work ships fast and has immediate impact. We invest in tools and integrations that enable your vision.

Hybrid work in Toronto. Competitive compensation, equity, and benefits. You’re building something worth owning.

A culture that values intellectual curiosity, edge‑finding, and showing your work. No politics. No buzzwords. Just results.

Perks and Benefits

All full‑time employees enjoy:

Remote and hybrid work options & flexible work hours

Comprehensive health and wellness coverage from day one

Competitive PTO, including winter shutdown Dec 25 – Jan 1, birthdays and Taliversaries, and “extra long” long weekends

$2000 annually in Knowledge Dollars to learn, grow, and level up

Quarterly socials & company outings that bring our team together beyond the day‑to‑day

Our Core Values

Bold: we embrace ambitious goals, make courageous decisions, and take calculated risks to drive impactful innovation and growth

Resourceful: we’re self‑directed problem solvers; navigating obstacles, learning and acquiring new skills and making sound judgement calls. We consistently deliver on commitments while maintaining a high standard of quality and dependability

Candid: Being, honest, transparent, and open in all interactions, fostering a culture of trust and authenticity

Caring: Actively supporting and empathizing with our people – customers, patients, and colleagues to help them thrive and achieve their goals

Why Join Tali

Impact at Scale: What you do here matters. You’ll influence the Tali experience, fueling a team that’s changing how clinicians work and how patients are cared for.

Technical Excellence: What you build here sets the bar. You’ll work with cutting‑edge technology to help shape a truly world‑class product.

Ownership and Growth: What you take on here truly matters. As an early‑stage startup, every team member helps shape our technology, culture, and future.

Build with Purpose and Pride: What you contribute here carries real responsibility. You’ll help build and support systems that handle highly sensitive medical data with care and integrity, earning the trust of clinicians and safeguarding the safety of patients every day.

A Team that Inspires: Collaborate with a talented, driven team that values innovation, humility, and a relentless focus on solving meaningful problems.

Information About Tali Online Tali is one of LinkedIn’s Top Startups of 2025. Tali is part of the renowned Digital Supercluster Project. Check out Tali’s CEO, Mahshid Yassaei on Cherry Health’s Leaders in Healthcare Podcast.

We thank all applicants for their interest; only those candidates selected for an interview will be contacted. Tali is committed to providing a barrier‑free recruitment process for all candidates. Should you require accommodations at any point throughout the hiring process, please contact People & Culture at people@tali.ai.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The compensation range listed refers to an annual base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base salary is only one aspect of our total rewards package. Be sure to check out a summary of our benefits above.

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GTM Operations Engineer • Toronto, Canada

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