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Extendicare
SUPPORT SERVICES MANAGER IExtendicare • Ahuntsic North, ca
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SUPPORT SERVICES MANAGER I

SUPPORT SERVICES MANAGER I

Extendicare • Ahuntsic North, ca
6 days ago
Job type
  • Full-time
Job description
Environmental Services Manager / Support Services Manager Join us as a leader to oversee and manage the environmental services department in our Long‑Term Care home (Crossing Bridge). Your technical expertise will guide proactive maintenance and optimization of building equipment, while fostering trusted relationships and engaging a team of environmental services professionals to deliver optimal quality of life to residents.

Key Responsibilities

Achieve resident, family satisfaction and employee engagement targets.

Minimize or eliminate health & safety risks to residents, employees, and the public.

Ensure installed equipment is maintained in working order or serviced as required.

Maintain capital spend and department budget within established guidelines.

Collaborate with the Executive Director and leadership team to maximize resident satisfaction.

Hire, train, and engage a team of environmental services staff to deliver quality service.

Ensure compliance with regulations and company policies.

Lead, mentor, and support the environmental services team hands‑on as needed.

Build and maintain strong relationships with residents, employees, managers, regional teams, and vendor partners.

Respond with HEART: Hear, Empathize, Acknowledge, Respond, Thank.

Qualifications

Post‑secondary degree or diploma in a related field or equivalent is required.

Minimum of two (2) years' experience in a managerial or supervisor capacity in environmental services/maintenance in a unionized environment (Preference given to long‑term care or healthcare environments).

Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program.

Knowledge of building systems including plumbing, electrical, mechanical, HVAC and emergency systems (Operator certification or Journeyperson considered an asset).

Experience with evidence‑based housekeeping, laundry, and maintenance practices and strong budget management skills.

Values of Respect, Integrity, Compassion & Excellence and a passion to work with seniors.

Must provide a current Vulnerable Sector Check (including a Criminal Background Check) within six months or be willing to obtain one.

Benefits

Continuous mentorship and support for life‑long learning and career growth.

Opportunities for advancement within the organization.

A rewarding, meaningful work experience enriching lives of residents and staff.

Employee Family Assistance Program.

Robust benefits package.

Time Type Full time

Compensation Compensation will be discussed during the recruiting process.

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SUPPORT SERVICES MANAGER I • Ahuntsic North, ca

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