System Analyst I

City of Prince Rupert System Analyst I Department:

IT Reports to:

Manager of IT Operations Salary Range:

$79,416 to $88,939 Date of Posting:

April 30, 2026 Closing Date:

May 22, 2026 Job Type:

Full-time Employment Type:

Exempt

Clearance:

Requires and maintains an RCMP Secret Security Clearance

What you’ll do…

Keep City systems running effectively by performing routine maintenance and identifying areas that need upgrades or improvements.

Help ensure smooth delivery of media and broadcast services by preparing equipment, testing systems, and assisting during Council meetings and events.

Respond to technical issues with a problem‑solving mindset, using analytical skills to find root causes and resolve them efficiently.

Document solutions and troubleshooting steps so future issues can be resolved more quickly.

Assist with more complex IT challenges by working closely with the IT team.

Monitor system and network performance, reporting unusual activity or concerns to help keep the City’s environment secure and stable.

Support software installations, configurations, and updates, ensuring users have the tools they need to work effectively.

Apply good cybersecurity practices in daily work and help reinforce safe habits among staff.

Contribute to IT projects by gathering information, preparing technical inputs, and helping coordinate tasks.

Maintain clear records, diagrams, and documentation that support system understanding and future planning.

Work collaboratively with the IT team to support changes, upgrades, or new technology implementations.

What you’ll bring…

Bachelor’s degree in Computer Science or a related field; a combination of relevant education and experience may be considered in place of a formal degree.

At least 5 years of related IT experience.

BC Class 5 Driver’s Licence or equivalent.

Strong proficiency with Microsoft 365 applications, including Teams, Outlook, SharePoint, OneDrive, and Office productivity tools.

Experience using and supporting Microsoft 365 Copilot and AI‑powered features, reflecting the shift toward AI‑driven Microsoft 365 experiences.

Good understanding of AI‑driven workflows and multi‑agent capabilities as these become integrated into Teams, Excel, and other core applications.

Ability to train and support end users as organizations adopt AI tools and modern collaboration platforms.

Working knowledge of cybersecurity best practices, including identity and access management, data protection, safe computing practices, and awareness of Microsoft 365’s built‑in security features (e.g., Defender for Office 365, Intune).

Understanding of secure network and system configurations to support a resilient IT environment.

Experience supporting server infrastructure, including Hyper‑V with clustering and related virtualization technologies.

Experience with desktop systems, peripheral hardware, and enterprise client applications such as Microsoft Office.

Experience with enterprise‑level switching and routing, including troubleshooting and configuration.

Knowledge of scripting languages such as VBScript and JavaScript to support automation, system customization, and troubleshooting.

Knowledge of municipal financial systems such as VADIM (asset).

Knowledge of SCADA systems (asset).

Experience with or knowledge of radio transmission technology (asset).

What to send our way…

Your CV or Resume highlighting your education, experience, and skills.

A cover letter sharing why this opportunity excites you and how your skills, experience and background make you a strong fit for the City of Prince Rupert.

Compensation & Benefits Competitive salary complemented by a superior benefits package and, if needed, a relocation allowance.

Other information that you should know

If you are not a local applicant, you must be prepared to relocate to Prince Rupert, BC before starting work.

Applicants must be able to demonstrate they meet the City of Prince Rupert’s eligibility requirements as outlined on our website: https://www.princerupert.ca/city-hall/careers-volunteering/job-postings Eligibility.

Application instructions Please submit your cover letter, CV or resume (in PDF formats) to: Human Resources Department Email: hr@princerupert.ca Subject: System Analyst I

or mail all documents to: City of Prince Rupert Attn: Human Resources 424 - 3rd Avenue West, Prince Rupert, BC, V8J 1L7

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