Information, Communication, Automation, Technology (ICAT) Specialist Regular Full-Time Days St [...]

PHC multi-site: St Paul's Hospital

LMC multi-site:

Categories: Facilities

Max hourly: 45.82 CAD

Salary grade: 32B

Employment type: Regular Full-Time

Rotation: Days

FTE: 1.00

Schedule:

Union: 100

Labour agreement: FAC

Dual RN/RPN (BCNU/HSA) Posting:

Role Snapshot

Req ID: 60189

Location: Vancouver

Work site: St Paul's Hospital

Primary site: St Paul's Hospital - 1081 Burrard St. Vancouver, British Columbia V6Z1Y6 Canada

PHC multi-site: St Paul's Hospital

LMC multi-site:

Work model: Onsite

Categories: Facilities

Min hourly: 45.82 CAD

Max hourly: 45.82 CAD

Salary grade: 32B

Employment type: Regular Full-Time

Rotation: Days

FTE: 1.00

Schedule:

Union: 100

Labour agreement: FAC

Dual RN/RPN (BCNU/HSA) Posting:

What You Will Do Summary We are seeking a skilled

Information, Communication, Automation, and Technology

(ICAT) Specialist

to join our Facilities Maintenance & Operations team at the New St. Paul’s Hospital. Reporting to the Supervisor, Facilities Maintenance & Operations, you will be responsible for supporting, maintaining, and troubleshooting ICAT and integrated security systems across the facility.

This role includes programming and servicing systems such as video surveillance, access control, intrusion and perimeter systems, and associated servers and networks. You will ensure high system availability and reliable performance while promoting a safe, respectful, and secure environment in alignment with Providence Health Care’s Mission, Vision, and Values.

What You Bring Education, Training and Experience

Graduation from a recognized degree or diploma in computer science or information technology

Three (3) years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to organize work.

Ability to operate related equipment.

What We Offer

A competitive salary:

$45.82 per hour

Growth opportunities:

We welcome individuals at all stages of their career, offering opportunities for professional development and growth.

State-of-the-art facilities:

The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

Inclusive culture:

We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

Collaborate with hospital IT teams, clinical staff, facilities maintenance, security, project management, and leadership to support site technology operations.

Install, configure, and maintain server hardware, software, and infrastructure services in accordance with best practices, including application upgrades and preventative maintenance.

Support the implementation and ongoing operation of IT and integrated security systems, including virtual platforms and physical server environments.

Perform repairs, servicing, and maintenance on specialized building systems and security technologies.

Monitor servers and applications for performance and stability, taking proactive steps to prevent service interruptions.

Create, maintain, and update accurate documentation for infrastructure systems, configurations, and processes.

Contribute to the development and continuous improvement of software maintenance processes, standards, and procedures.

Provide support for data management, backups, disaster recovery, and business continuity planning.

Collaborate with internal teams to test, deploy, and implement software patches, updates, and enhancements.

Diagnose and troubleshoot network, hardware, software, and security system issues, working with external vendors and contractors as required.

Follow established incident management and ticketing procedures, providing timely and accurate documentation and status updates.

Perform all duties in compliance with safety practices, organizational policies, and company standards, and carry out other related duties as assigned.

From an accredited healthcare provider of Canada

About our Facilities, Maintenance and Operations (FMO) Team: Our FMO team at Providence Health Care plays a critical behind‑the‑scenes role in keeping hospital environments safe, reliable, and fully operational. The team maintains complex mechanical, electrical, plumbing, and life‑safety systems that support patient care every hour of every day. By ensuring the physical infrastructure is compliant, resilient, and ready, FMO allows clinical teams to focus entirely on patients. For more information, you can visit our FMO careers pagehere.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day. From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

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