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VC3
Advanced IT Systems Analyst RoleVC3 • Toronto, Canada
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Advanced IT Systems Analyst Role

Advanced IT Systems Analyst Role

VC3 • Toronto, Canada
7 days ago
Job type
  • Full-time
Job description
Step into a crucial IT role with VC3 as an IT Systems Analyst II based in Vancouver, British Columbia. Focus on providing exceptional technical support and client education in a full-time capacity.

In this position, you will manage and resolve complex service requests, becoming a key player in our commitment to client success. Your role involves not only troubleshooting diverse network and application issues but also empowering clients through education on IT standards. With your solid background in technologies such as firewalls, virtualization, and operating systems, you'll help maintain VC3's reputation for excellence in service delivery.

Key Responsibilities: • Address escalated support requests in a timely manner • Collaborate with lower tier teams for issue resolution • Conduct training sessions for clients on best practices • Oversee technical tasks like resource management and security • Proactively initiate problem tickets on recurring issues

Requirements: • Minimum 5 years of technical experience needed • Expertise in Windows Server, Active Directory, and VPNs • Familiarity with Hyper-V and VMware virtualization solutions • Excellent decision-making and troubleshooting skills desired • Preferred certifications: CCNA or Microsoft 365

Join VC3 to enhance client outcomes with your IT knowledge and dedication. #J-18808-Ljbffr
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Advanced IT Systems Analyst Role • Toronto, Canada

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