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WHO WE ARE
Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and corporations for their projects in SI transformation, technology innovation, financial engineering, and regulatory implementation.
We are looking for an IT Automation and Observability Technician to work with one of our clients based in Montreal.
MISSION AND OBJECTIVES:
The Automation and Observability team consists of multiple SME’s who assist the global process owner indesigning, creating and maintaining the company’s IT services. While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization's existing IT service infrastructure. IT service managers are responsible for maintaining a high-level standard when dealing with the company's IT services, and for foreseeing and troubleshooting any issues that may arise, either with the company's IT systems or a client's. Infrastructure Monitoring, Job Automation, Asset Management of servers and network inventory. Scheduling Change, Incident, Problem and Request management as well as CMDB functions are core services which are heavily relied upon by CIB IT and the ITSM team is the bridge for IT and business in coordinating and ensuring predictability for CIB IT and its Business. The team will have SME’s to focus on the core services as dictated by the manager to provide quality services using various platform to support the numerous to develop efficiency and consistent results.
MAIN RESPONSIBILITIES
The technical engineer has broad responsibilities for the deployment of related processes and services. This includes:
REQUIREMENTS
SKILLS AND BEHAVIOURS
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