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Director Quality AssuranceJSfirm.com • West Northumberland County (Millbrook), ca
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Director Quality Assurance

Director Quality Assurance

JSfirm.com • West Northumberland County (Millbrook), ca
6 days ago
Salary
CA$127,000.00 yearly
Job type
  • Full-time
Job description
Are you passionate about aviation, quality, and leading teams to deliver excellence? As our Director of Quality Assurance, you’ll be at the heart of our mission to keep helicopters safe, reliable, and ready for flight. You’ll lead daily Quality operations, manage our Quality Management System (QMS), and make sure we’re always ahead of the game when it comes to regulatory compliance (EASA POA, TCCA CAR 561/571/573, FAA Part 145). From supply chain to final inspections, you’ll oversee it all—while building a culture of continuous improvement, innovation, and customer satisfaction.

What You’ll Do

Business Quality Management: Own and optimize our QMS, budgets, training programs, and documentation. Bring Quality strategy into the business planning cycle and champion a First Time Right culture. Track key metrics (nonconformities, CNQ, OTQ, OTD) and use them to drive performance. Keep us audit-ready and fully compliant with TCCA/FAA/EASA/AS9100. Partner with suppliers and global Airbus teams to align Quality standards. Support design, certification, and new product introductions with world-class inspection criteria.

Leadership & People Development: Inspire and grow a high-performing team through coaching, mentoring, and clear KPIs. Build short- and long-term roadmaps that align with business priorities. Lead with integrity, teamwork, and customer focus—setting the tone for a positive, accountable culture. Drive continuous improvement, collaboration, and change management. Manage budgets, resources, and ensure your team has what they need to thrive.

Continuous Improvement & Risk Management: Lead enterprise-wide initiatives to reduce the Cost of Non-Quality and delight customers. Bring in fresh ideas, digital tools, and industry best practices to raise the bar. Anticipate and mitigate risks related to suppliers, skills, safety, and operations.

What You Bring

Education & Experience: Bachelor’s degree in Aerospace, Aviation, Engineering, or related field (or 15 years equivalent QA experience). Master’s degree, AME license, or ASQ certifications are a plus. 10+ years in aerospace/aviation, military, or quality; 3+ years in a leadership role. Solid knowledge of aircraft design, maintenance, manufacturing, and regulatory frameworks (TCCA, FAA, EASA, AS9100).

Skills: Proven leadership—able to motivate, guide, and deliver results with your team. Strong communicator and problem solver who thrives under pressure. Sharp organizational skills and the ability to juggle competing priorities. Comfortable working across cultures and global teams. Bonus points if you’ve worked with SAP.

Salary: $127,000 - $190,000/year

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Director Quality Assurance • West Northumberland County (Millbrook), ca

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