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RB Global Inc.
Collections Account Manager at RB GlobalRB Global Inc. • Toronto, Canada
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Collections Account Manager at RB Global

Collections Account Manager at RB Global

RB Global Inc. • Toronto, Canada
4 days ago
Job type
  • Full-time
Job description
Drive collections success as a Collections Account Manager with RB Global, a leader in asset auctioning. Manage outstanding balances while enhancing customer communication for effective resolutions.

RB Global is seeking a Collections Account Manager to execute early-stage collections on commercial and some consumer accounts. The ideal candidate will possess at least one year of experience in auto loans and financial institutions, demonstrating self-motivation and the ability to identify process gaps. This position emphasizes strong communication skills, both verbal and written, to effectively negotiate payment terms and solutions with customers.

Key Responsibilities: • Manage early-stage collections on commercial and consumer accounts • Prioritize account collections within the team • Identify process gaps and suggest improvements • Negotiate payment timelines and default fees with customers • Track and report results via Excel and qualitative feedback

Requirements: • Minimum of 1 year in collections, preferably with auto loans • Self-motivated and proactive problem-solving skills • Strong written and verbal communication abilities • Excellent phone etiquette for customer interactions • Proven questioning and probing skills

As a Collections Account Manager, your negotiation and communication skills will play a vital role in supporting RB Global’s financial operations. #J-18808-Ljbffr
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Collections Account Manager at RB Global • Toronto, Canada

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