Job descriptionWhat is the opportunity? You will provide business and financial advice and manage a portfolio of high‑value small‑business clients who need help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. By applying a mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships, partnering with other RBC advisors and specialists to create an experience that clients appreciate and value.
What will you do?
Acquire, grow and deepen client relationships through the delivery of value‑added, tailored financial advice to meet their needs.
Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and assess ongoing satisfaction with all of RBC.
Plan and prioritize client and market activities, identify opportunities, and introduce clients to RBC partners to fulfill their business and personal financial needs, working as One RBC.
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns or risks.
Champion digital enablement and advocate for RBC mobile and online applications, enabling clients to engage with RBC through their preferred channel.
Be on your client’s path, visiting clients on‑site to gain a thorough understanding of their business objectives and operations, as permitted.
What do you need to succeed? Must‑have
Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community.
Proven track record in exceptional client relationship management.
Excellent communication, time management and organizational skills.
Bilingualism (English and French) required, as you will regularly serve clients who need English and French language service.
Nice‑to‑have
Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions and deal presentations.
Completion of the Associate Account Manager training program, or previous experience as a small‑business owner, or in a similar field.
Good knowledge of a broad array of business and personal financial products and services.
What’s in it for you?
A comprehensive Total Rewards Program including bonuses and flexible benefits.
Opportunity to collaborate with other business segments within the bank.
Competitive compensation.
Opportunity to build close relationships, perform challenging work and pursue personal and professional growth.
Flexible work/life balance.
Ability to make a difference and have a lasting impact on your clients’ business and personal life.
Job Skills Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management
Location 3200 BOUL LAFRAMBOISE, SAINT‑HYACINTHE, Canada
Work hours/week: 37.5
Employment Type: Full time
Job Type: Regular
Pay Type: Salaried
Platform: PERSONAL & COMMERCIAL BANKING
Posted Date: 2026-04-24; Application Deadline: 2026-05-04
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