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Tundra Technical Solutions
Client Solutions ManagerTundra Technical Solutions • Toronto, Canada
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Client Solutions Manager

Client Solutions Manager

Tundra Technical Solutions • Toronto, Canada
8 days ago
Job type
  • Full-time
Job description
The Agency Solutions Manager is a strategic and enthusiastic solution-driver who puts our agencies at the core of everything we do. This role will build and manage key relationships, be a platform and product expert, and become a go to person in media planning, strategy, optimization and measurement to top agency holding groups and drive accountability through the process of tracking their performance. With proven understanding of both online and traditional media, and experience in data analysis, this role is responsible for supporting the Agency Leads within the team to build the platform expertise in the agency ecosystem.

The Agency Solutions manager will be solving complex problems through technical and analytical excellence and commercial acumen, synthesizing disparate pieces of information into concrete recommendations, and managing multiple streams of work.

RESPONSIBILITIES In partnership with Agency Partners, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

Own the learning agenda for the top agency groups, serving as external product consultant educating them on product solutions and best practices, and ultimately grow existing business partnership

Develop and manage scaled education initiatives across the agency groups and track the progress

Strategy Definition: develop, together with Agency Partners, a path for product adoption and overall sophistication through the deep knowledge of client’s business drivers and our platform to sustain their competitive advantage

Support the business growth strategy through education, data analysis and excellent execution in agency, as well as identification of areas of opportunity.

Be a platform and product expert, and become a go to person in media planning, strategy, optimization and measurement to top agency holding groups

Drive accountability amongst the agency group by setting product adoption KPIs, track the performance and take corrective actions

Monitoring campaigns and bringing cross-functional teams (product, measurement, marketing and engineering) to the conversation to make sure Client is implementing best-practices

MINIMUM QUALIFICATIONS BA/BS degree in a technical or marketing field

Experience working in media agency and/or in performance marketing

Strong communication and presentation skills

Fluency in English is required.

Experience as a Facebook user and knowledge of Facebook’s ad products preferred

Ability to conduct scaled and 1:1 trainings with media planners to keep them abreast of updates

Ability to manage and analyze campaign performance to recommend optimized solutions specific to each clients’ goals, metrics, and objectives

Ability to manage multiple projects while maintaining strict attention to details

Demonstrated experience with problem solving and decision-making skills

Experience working with cross-functional teams with the ability to influence C-level executives

This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

The pay range that Tundra in good faith reasonably expects to pay for this position is $100/hour - $110/hour.

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Client Solutions Manager • Toronto, Canada

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