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Community Trust Company
Questrade Senior Manager, Innovation StrategyCommunity Trust Company • Toronto, Canada
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Questrade Senior Manager, Innovation Strategy

Questrade Senior Manager, Innovation Strategy

Community Trust Company • Toronto, Canada
9 days ago
Job type
  • Full-time
Job description
Elevate operational capabilities as the Senior Manager for Innovation and Automation at Questrade Financial Group. Utilize AI and data insights to enrich client experiences in this hybrid role.

As a Senior Manager, you will be integral to designing the framework that unites back-office silos into AI-based workflows at QFG. Partnering with the Operations Transformation team, you will create action plans to ensure predictive tools enhance client interactions, pushing the boundaries of traditional banking services. Your efforts will focus on strategic automation to maximize productivity gains and customer satisfaction.

Key Responsibilities: • Design the AI tooling strategy for Questbank's operations • Architect data frameworks for proactive decision-making • Set operational KPIs focused on client impact • Manage automation projects for maximum efficiency • Provide strategic oversight and mentorship to teams

Requirements: • Bachelor's degree in a relevant discipline required • 15 years in data, innovation, or automation, including leadership • Expertise in AI tools and banking transformation • Strong strategic mindset for operational roadmap development • Drive for fostering team growth and innovation

Transform operational processes in the finance sector through your leadership in AI at Questrade. #J-18808-Ljbffr
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Questrade Senior Manager, Innovation Strategy • Toronto, Canada

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