Murex Credit/Rates Functional Support – Front Office (ENG)

Position Description:

About CGI
CGI Inc. is a leading global IT and business consulting firm headquartered in Montréal, Canada, and one of the largest independent technology services companies in the world. Founded in , CGI delivers end-to-end technology and consulting services, including systems integration, managed IT services, business consulting, and digital transformation solutions across a wide range of industries. With approximately 94, professionals operating in over 40 countries, CGI combines deep industry expertise with a global delivery model to help clients accelerate outcomes and drive innovation.
CGI’s Banking & Capital Markets practice works with leading financial institutions to design, implement, operate, and support mission-critical applications that power trading, risk management, regulatory reporting, and operational workflows. The firm supports complex capital markets platforms that are foundational to front-office trading and risk management.

Your future duties and responsibilities:

Role Overview
As a Murex Credit/Rates Functional Support Analyst on the Front Office team, you will be part of a critical support function for a major financial institution’s capital markets application built on the Murex MX.3 platform. This platform supports real-time pricing, risk analytics, profit & loss calculation, sensitivity reporting, and regulatory reporting across Credit and Rates derivatives.
This role involves working directly with traders, sales teams, and technology partners to ensure the capital markets application remains reliable, accurate, and highly available in a 24/7 global trading environment spanning Asia, Europe, and North America.

What You’ll Do
• Act as the primary functional support contact for Front Office users (e.g., traders and sales), ensuring proactive, clear communication with stakeholders.
• Investigate and resolve production incidents affecting the Murex capital markets application in collaboration with global Murex support and development teams.
• Perform daily operational system checks and help maintain stability of the production environment for risk and pricing workflows.
• Partner with developers to implement long-term fixes, enhancements, and improvements to the platform.
• Drive continuous improvement initiatives to reduce system issues and enhance user satisfaction.
• Work within a follow-the-sun support model, collaborating with teams in Paris, New York, Hong Kong, and Bangalore.
• Deliver training and create documentation for end users of the capital markets system.

Required qualifications to be successful in this role:

Required Qualifications
• Strong understanding of financial markets and instruments, with emphasis on Credit Derivatives, Fixed Income, Repos, and Interest Rate Derivatives.
• Solid knowledge of vanilla products, valuation principles, and risk sensitivities.
• Experience supporting Front Office traders in high-pressure trading environments.
• Functional knowledge of Murex MX.3 Front Office modules such as Pricing, Simulation, Market Data, and Standard Reports.
• Excellent communication, stakeholder management, and problem-solving skills.
• Minimum 3 years of relevant experience; offshore support experience is a plus.
• English fluency required; French is an asset and may be required due to the role’s bilingual interactions.
Why This Role Matters
You will be supporting a capital markets application that directly underpins pricing, risk management, and regulatory compliance for global trading desks. Your work will help ensure that traders have accurate, reliable data and systems available always — a critical capability in fast-moving financial markets.

Why Join CGI?
• Profit Participation Plan (PPP)
• Stock Purchase Plan (SPP)
• CGI Flex Credits: A flexible amount can be divided into a Share Purchase Plan, Group RRSP account, Wellbeing account, Health account, or pay your medical and dental care premiums each year.
• Paid trainings (to be validated with your manager and must be in accordance with your function and professional development program).
• Access to various member’s mental health assistance programs (PAM-Oxygen, etc.)
• Referral plan of $ 2, per preferred candidate and hired.
• Work environment is recognized as one of the most pleasant in the country (Certified Great Place to Work and TOP Employer).

Skills:

• Financial Analysis
• Murex