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Policaro Group
Service Manager Position at Policaro GroupPolicaro Group • Toronto, Canada
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Service Manager Position at Policaro Group

Service Manager Position at Policaro Group

Policaro Group • Toronto, Canada
7 days ago
Job type
  • Full-time
Job description
Join Policaro Group in Kitchener-Waterloo as a Service Manager and drive customer satisfaction within the luxury automotive sector. Inspire a results-driven team focused on premium service.

This full-time role requires a dedicated professional to enhance customer retention and service profitability. You will be accountable for hiring, training, and performance measurement of service personnel, ensuring top-tier service delivery in alignment with Key Performance Indicators. Embrace a commitment to innovation and customer satisfaction.

Key Responsibilities: • Hire and train service staff for optimal performance • Set and monitor customer-focused service standards • Enhance profitability through effective customer retention strategies • Evaluate team performance in achieving service goals • Foster a collaborative work environment focused on quality

Requirements: • Relevant experience in service management within the automotive industry • Passion for luxury vehicles and customer-centric service • Strong leadership and team development skills • Excellent problem-solving capabilities • Communicative with a results-oriented approach

Develop your career and excel in providing exceptional service at Policaro Group. #J-18808-Ljbffr
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Service Manager Position at Policaro Group • Toronto, Canada

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