ServiceNow SPM Developer - Strategic Portfolio Management

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY is seeking a ServiceNow Strategic Portfolio Management (SPM) Developer to support the design, development, and enhancement of enterprise portfolio, program, and project management solutions on the ServiceNow platform. This role is ideal for a technically strong ServiceNow professional who enjoys building scalable SPM capabilities that enable better investment decisions, delivery transparency, and business outcomes.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

• Configure and develop ServiceNow SPM modules including Demand Management, Project & Program Management, Resource Management, and Portfolio Planning
• Build and maintain workflows using Flow Designer, business rules, client scripts, UI policies, and custom tables
• Develop dashboards, reports, and KPIs for portfolio health, financial tracking, and resource capacity
• Collaborate with functional consultants and BPCs to translate requirements into technical solutions
• Support integrations between SPM and ITSM, HR, and financial systems
• Participate in release management, testing, upgrades, and platform governance activities

Skills and attributes for success

• Strong hands-on ServiceNow development experience with SPM / PPM modules
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow data model
• Solid understanding of project, portfolio, and resource management concepts
• Experience working within Agile or SAFe delivery models
• Strong problem-solving skills and attention to detail

Ideally, you’ll also have

• ServiceNow CSA and CIS – Strategic Portfolio Management certifications
• Experience integrating ServiceNow with ERP or financial systems
• Prior experience in consulting or managed services environments
• Exposure to ITSM or HR modules on ServiceNow

What we look for

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

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Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto/London/Ottawa/Waterloo/Vancouver/Victoria: $92,000 to $132,000.

Inclusiveness at EY

Inclusiveness is the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.