Job descriptionWarehouse Operations Leader (24 Month Contract/Acting) Richmond, BC (Onsite)
Shift: Monday to Friday, Afternoon Shift (1:30PM – 10:00PM)
Hourly rate: $46.04
What We’ll Bring Company & Culture
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career
A focus on respect for people and continuous improvement
Benefits
Competitive compensation package
Extended health care and dental benefits effective immediately
Associate vehicle discount program
What You’ll Be Doing Leadership & People Development
Direct warehouse team members in daily activities; places team member and visitor safety as the top priority
Conduct process observations and documentation to ensure safety and Standard Operating Procedure (SOP) compliance in daily operations
Promote the ongoing learning and development of team members by providing direct feedback, coaching, mentoring, career path guidance, and addressing performance concerns
Provide team members with recognition, gap assessment, and overall performance documentation to reinforce career and personal growth
Coach and develop team members in the use and awareness of Toyota Business Practices (TBP) to develop tools for critical thinking
Accountable for Health & Safety under provincial and federal acts and abide by and enforce facility and/or regulated safety rules for all at the facility
Communication
Update Facility Management Development System (FMDS) boards daily
Present FMDS data in daily huddles to drive team member engagement and curiosity toward critical thinking initiatives
Oversee process control boards and Kanban stations with team members
Engage with others daily to ask, “How’s your process?”
Listen to team members for operational feedback; create ownership of problems and facilitate resolutions
Use and present TBPs to team members for awareness of current kaizen activities
Continuous Improvement (Kaizen) Activities
Promote safety activities to reduce overall incidents throughout the facility
Assess work motions and review standardized work to ensure quality and productivity
Create work combinations, offer proposals on how many workers are required per shift and what their positions would be
Identify what is Overburden (Muri), Unevenness (Mura), Waste (Muda), and implement improvements (kaizen)
Demonstrate, share and teach continuous improvement
Use Toyota Business Practices (TBP) critical thinking tools to address root causes and develop countermeasures
Oversee small to medium process improvements through data analytics, TBP, or other practical resolution processes
Track the progress of all continuous improvement (Kaizen) activities within your team
Use appropriate strategies and actions to overcome resistance to change and encourage change during all stages of Kaizen – Plan, Do, Check, Act (PDCA)
Operations
Document safety orientations for team members, facility trades, and business partners on site as needed
Ensure facility 5‑S standard ownership and maintenance
Oversee shift time and attendance
Assist facility annual cycle count process completion
Coordinate the development, updating, and maintenance of SOPs and user guides for your team, shift, or facility
What You’ll Bring
High school diploma required; University degree or College diploma in a related discipline is preferred
2-3 years of experience in a warehouse environment
Previous supervisory experience is an asset
Coach, mentor, and develop teams
Strong analytics and personal initiative with a proven methodology for forming resolutions
Experience in coordinating and monitoring project processes while developing and communicating guidelines and procedures
Excellent communicator; prioritize issues and risks to senior leaders
Work with others at all levels in and outside the organization and harmoniously within a team environment
Initiate and improve work processes to increase safety, quality, and efficiency
Strong digital knowledge including MS Excel and MS Access; Power BI and dashboard creation is an asset
Equal Opportunity Statement Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.
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