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Open Systems Technologies
Application Support Specialist for Global ServicesOpen Systems Technologies • Toronto, Canada
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Application Support Specialist for Global Services

Application Support Specialist for Global Services

Open Systems Technologies • Toronto, Canada
12 days ago
Job type
  • Full-time
Job description
Become an Application Support Specialist focusing on global services. Apply your skills in a hybrid environment to optimize application stability and incident response processes.

This position involves close collaboration with senior business partners and aims to improve service quality through diligent incident management. Engaging with teams across Asia and Canada, you will develop critical application insights and guide initiatives for enhanced stability. Your role is pivotal in ensuring high availability while facilitating effective communication with various stakeholders.

Key Responsibilities: • Address incidents and problems enterprise-wide • Drive initiatives for application high availability • Perform root cause analysis and resolution • Maintain regional and global partner communication • Support the development of team dynamics

Requirements: • Experienced in managing global incidents effectively • Analytical and composed under pressure • Skills in building ad hoc SQL queries • Knowledge of UNIX (Solaris/Linux) navigation • Strong troubleshooting skills in a tech environment

Drive operational excellence by mitigating risks through thorough incident management and strong technical partnerships. #J-18808-Ljbffr
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Application Support Specialist for Global Services • Toronto, Canada

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