Information Systems Business Central Consultant

Information SystemsBusiness CentralConsultant

Job Description

Be a part of the Future of Sustainable Water Solutions with Newterra! At Newterra, we’re not just engineering solutions—we’re redefining how industries manage water and wastewater sustainably. Every project we take on is a step toward a cleaner, greener planet, and our design team plays a vital role in making this vision a reality. That's why we’re looking for an Information Systems Business Central Consultant to join our mission. This isn’t just a job. It’s an opportunity to contribute to critical water treatment systems that drive efficiency and sustainability in industries like Food & Beverage, Energy, Manufacturing, and more. Here, every design tells a story—one of smarter systems, more sustainable practices, and a shared commitment to preserving our planet for future generations. If you’re ready to be part of a team that’s making waves in industrial water solutions, we’d love to hear from you! At Newterra, we believe in taking the important step of investing in our employees. That is why we offer competitive benefit programs. Our Benefit programs include Medical, Dental, Vision, Life Insurance, AD&D, LTD, RRSP Employer Match, Paid Holidays, and Paid Vacation as well as Sick Time. JOB DESCRIPTION Job Title: Information SystemsBusiness Central Consultant Job Role: IS Consultant Department: IT Reports To: IT Water Treatment Business Applications Manager Organization/ Business Unit: GMA/ IS Status: Exempt Vacancy: Yes Salary Range: CAD $81,500 - $113,350 (Actual salary is based on geographic location, qualifications, and experience) Summary:

The primary purpose of this role is to serve as a Business Central (BC) consultant responsible for driving system changes, enhancements, and continuous improvements within the ERP platform supporting Grundfos Water Treatment Americas. The consultant will take ownership of the Business Central application, ensuring system stability, alignment with business requirements, and full transparency of ongoing initiatives handled by external suppliers. In addition, the role acts as a coordinator—maintaining a clear functional overview of the solution landscape, prioritizing incoming requests, collaborating closely with business stakeholders, and ensuring that all changes adhere to Grundfos IT governance standards. This position plays a critical role in supporting digital growth, harmonization efforts, and process optimization across the American business units. The consultant will also contribute to the ongoing development of a global Application Solution organization, working closely with colleagues across the United States, Canada, and Europe. Essential Duties and Responsibilities: Business Central Consulting & System Enhancements(70%): Configure, customize, and enhance Microsoft Dynamics 365 Business Central based on business needs. Analyze requirements, translate them into functional/technical specifications, and ensure high‑quality implementation. Drive continuous improvement activities and support system optimization across business processes. Ensure solution design complies with global Grundfos IT architecture guidelines. Ensure continued documentation of solutions. Knowledge transfer to peers, end-users, and stakeholders. Act as the primary coordinator between business stakeholders and external BCsupport vendors. Maintain an overview of all ongoing tasks, ensuring clarity in scope, deadlines, and responsibilities. Evaluate vendor deliverables and ensure solutions meet quality standards and business expectations. Support, Communication & Stakeholder Interaction(10%) Handle selected 2nd‑level support requests related to BC system functionality. Communicate proactively with the business, providing transparency, expectation management, and solution recommendations. Support changemanagement activities, including training, documentation, and adoption. Other Duties and Responsibilities: Stable and Reliable BC Platform: Ensures the ERP platform supports day‑to‑day operations with minimal disruption. High Stakeholder Satisfaction: Provides clear communication, timely delivery, and trusted guidance to the business. Effective Coordination with Vendors: Maintains overview and quality control of all BC-related tasks and enhancements. Strong Requirement Translation: Converts business needs into high‑quality system solutions with measurable value. Compliance with IT Standards: Ensures adherence to Grundfos IT processes, security, and governance policies. Responsible for performing duties in a safe manner and promoting safety in accordance with Water Treatment Americas safety policies and procedures. Complies with Quality Management Systems in accordance with Water Treatment Americas internal quality standards. Complete all responsibilities while ensuring adherence to Water Treatment Americas Delegation of Authority. Other duties as assigned. POSTING, REPORTING, AND WORK RELATIONS: The position reports directly to the IT Water Treatment Application Solutions Manager. The consultant will work as part of a global Grundfos IT team, collaborating frequently with colleagues in Europe, Asia, and the Americas. Primary stakeholders include operations, finance, supply chain, manufacturing, customer service, and commercial teams across the U.S. and Canada. The role interacts closely with external BC service providers and internal IT functions to ensure coordinated delivery and alignment. MINIMUM QUALIFICATIONS: Minimum 3 years of hands‑on experience with Microsoft Dynamics 365 Business Central (or Dynamics NAV) in a consulting or application specialist capacity. Strong proficiency in BC configuration, customization, and core functional areas, such as Finance, Sales, Purchasing, Warehousing, or Manufacturing. Demonstrated experience coordinating external vendors or support partners, ensuring quality deliverables and clear communication. Solid understanding of application lifecycle management, IT security principles, and change‑management processes (e.g., version control, structured deployment workflows). Excellent communication skills, with the ability to translate complex technical topics into clear, business‑friendly language. Proven ability to take ownership, work independently, and drive tasks and solutions end‑to‑end in a fast‑moving environment. Knowledge, Skills, and Abilities: Demonstrates customer centricity and builds strong relationships with business stakeholders. High degree of accountability and ownership of assigned tasks. Strong teamwork and collaboration mindset—comfortable working in a global environment. Structured, analytical, and proactive approach to problem‑solving. Ability to balance detailed hands‑on work with big‑picture coordination. High proficiency in English (written and verbal). Deep functional understanding of Business Central and its application to business processes. PHYSICAL DEMANDS: Regularly required to sit for prolonged periods; required to stand, walk, and use business equipment daily such as a computer, copier, telephone, etc.; occasionally required to reach overhead, bend, and lift objects of up to 15 lbs. Complex thinking and analysis required with the ability to convey complex information clearly and concisely. Generally, works in office environment, however, may be required to visit client sites and be exposed to indoor or outdoor industry specific elements. The majority of work will be performed during standard business hours aligned with the America East Coast time zone. The position may be based in Pittsburgh, Pennsylvania (USA) or Brockville, Ontario (Canada), with an expectation of 2–3 days per week onsite. Collaboration with European colleagues may occasionally require flexibility for early‑morning meetings. Responsibilities will include both planned activities and ad hoc tasks, communicated through established IT and business channels. Travel requirements are limited and will be no more than 3 weeks per year. The information listed above is not comprehensive of all duties/responsibilities performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

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