Assistant Manager - Community Services

We are seeking an Assistant Manager, Community Services to join our team at Momiji Health Care Society!

Job Title: Assistant Manager, Community Services

Reports To: Manager, Community Services

Location: Momiji Headquarters – 3555 Kingston Rd, Scarborough, ON, M1M 3W4

Salary or Salary Range: $48,500 - $55,000

Job Type: Full-Time, 1-Year Contract (Maternity Leave Coverage)

Momiji Health Care Society (“Momiji”) is a non-profit organization dedicated to enhancing the independence, health, and quality of life of senior citizens, primarily of Japanese-Canadian descent. Our team is passionate about meeting the needs of our senior citizens and is committed to working collaboratively and openly with a results-oriented approach.

Job Summary: The Assistant Manager, Community Services plays a key leadership role in the day-to-day operations and continuous improvement of Momiji’s community-based services. This position oversees a portfolio that includes meals programs, transportation services, and Friendly Visiting, ensuring services are delivered safely, efficiently, and in alignment with organizational goals and funder requirements. The Assistant Manager balances hands-on operational leadership with strategic contributions, including service enhancements, funding opportunities, and cross-functional initiatives. This is an ideal opportunity for a collaborative, people-focused leader who thrives in a dynamic environment and is passionate about supporting seniors in the community.

Working Hours: Momiji runs seven days per week. This is a full-time, onsite position working 37.5 hours per week, typically Monday to Friday, 9:00 AM – 5:00 PM. Flexibility may be required for occasional evenings or weekends to support programs, events, or operational needs.

Vacancy Status: This posting is for an existing vacancy.

Key Responsibilities

• Oversee the day-to-day operations of Meals programs, transportation services, and Friendly Visiting programs, ensuring high-quality, safe, and client-centred service delivery
• Ensure programs meet financial targets, performance objectives, and funder (MSAA) requirements
• Supervise and support frontline staff (Program Worker(s) and Drivers), including coaching, performance management, and professional development
• Build and maintain strong relationships with tenants, community partners, and internal teams to support service delivery and engagement
• Lead and participate in cross-functional initiatives, community events, and tenant-focused activities
• Identify and implement service improvements and new program opportunities aligned with organizational goals
• Support funding applications, grant writing, and fundraising initiatives as required
• Monitor program data, incidents, and risk reports; prepare reports and ensure accurate documentation and financial tracking
• Support departmental operations, including quality improvement initiatives (QIP), policy development, and administrative processes
• Other duties as assigned

Required Skills, Qualifications & Experience

• Diploma or Bachelor’s degree in Social Work, Gerontology, Social Sciences, or a related field
• Minimum 5 years of experience in the gerontology, seniors’ services, or community services sector
• Previous supervisory or leadership experience
• Strong understanding of relevant legislation, standards, and best practices in community and seniors’ care
• Excellent organizational, case management, and problem-solving skills
• Strong communication skills (verbal and written) in English
• Ability to build relationships with diverse stakeholders, including clients, families, staff, and partners
• Experience with reporting, data tracking, and grant writing is an asset
• Proficiency in Microsoft Office and database systems
• Japanese language skills are considered an asset.

Momiji is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Momiji is an equal opportunity employer. We value diversity and are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills.

Please note that AI-assisted tools may be used to support the preliminary screening of applications. All applicant assessments and hiring decisions involve human oversight.

If you are a people-focused leader with a strong operational mindset and a passion for community-based services, we encourage you to apply. As we are actively recruiting for this position, once a suitable candidate has been selected, we will be closing this posting and informing all candidates.

*We appreciate the interest of all applicants, but please note that only those selected for an interview will be contacted.