Job descriptionGolden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.
Retail Operations Lead Location:
Chatsworth, CA
Schedule:
M-F 7am-4:30pm PST
Pay Range:
$20.30 - $24.00
What You’ll Be Doing:
Collaborate with management to relay team performance, and optimize procedures in accordance with company policies
Lead fulfillment team members while creating a positive and professional work environment
Maintain consistent workflow by adhering to the order distribution process
Ensure the organization and effectiveness of the order desk and printing area
Meet effective and accurate goals set by the management team
Maintain a safe, clean, and organized fulfillment center
Resolve first-level operational issues and elevate them as necessary to the Fulfillment Manager
Responsible for various data entry
Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.)
Able to balance multiple priorities in a fast‑paced environment while meeting strict deadlines
Demonstrates professionalism, integrity and leadership
Demonstrates professional attitude, ability to learn basic software programs, knowledge of import/export procedures
Communicate effectively in English and Spanish
Experience working in a collaborative group environment as well as individually, preferred
Experience working with employment agencies (high volume), preferred
Deadline driven and resourceful with ability to take direction, preferred
Ability to communicate in a multicultural environment, preferred
This is a full‑time position. Standard 40‑hour work week, however candidate must be able and willing to work extended hours for special events and when necessary
Consistent attendance and adhering to work schedule and attendance policy
Golden Perks & Benefits:
Comprehensive healthcare coverage – We cover
100% of premiums
for medical, dental, and vision plans for employee‑only plans.
Annual bonus
We match up to
3.5% of your 401k contributions , ensuring your retirement savings grow alongside your career.
6 paid sick and mental health days,
an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well‑being.
Invest in your future with our
Employee Stock Ownership Plan , where company contributions fund your retirement plan with company stock.
Reimbursements for a portion of personal cell phone and internet usage
for eligible employees.
Professional development opportunities
with mentorship, continuous learning programs, and performance‑based pay increases, empowering you to progress and excel in your career.
Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over
$9 million
to date.
Potential for quarterly KPI bonuses.
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